Marlene
Customer service
Christopher was so thorough & comforting& reassuring. Kind & detailed! I loved talking to him. Amazing customer service.

As a leading financial services company with a focus providing debt relief programs for consumers and small business owners, our team of knowledgeable and compassionate debt consultants work closely with our clients to understand their needs and concerns and develop a personalized program to help them become debt free in the shortest time possible. Prior to enrolling in one of our programs, we will provide you with a clear written plan you can review to decide if a debt resolution program is right for you. And you can rest assured that you will never pay a fee to our company until we have resolved a debt for you.While no two clients we serve have the same set of financial circumstances or debt load, we work with clients every day, from all walks of life, who have one thing in common; a desire for a fresh start and a life free from the burdens of high-interest credit debt. If you are struggling to meet your minimum payments, or have been unable to make several recent payments on one or more credit card accounts, our debt resolution program may be the solution you have been seeking to get your financial life back on track. Call us today, and let one of our specialists discuss your situation and provide you with options you can evaluate to determine if we can help.
Timberline Financial (timberlinefinancial.com) has 548 customer reviews on Five Star Index, with an average rating of 4.0 out of 5.
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548 approved reviews, newest moderated first
Marlene
Christopher was so thorough & comforting& reassuring. Kind & detailed! I loved talking to him. Amazing customer service.
D R.
Lisa was very professional during our conversation. She answered all the questions that I asked her, she was very polite when she had to look something up for me. All in all it was very pleasant.
Response from Timberline FinancialOct 10, 2019
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team Reference ID: GT2613039
Christine O.
At a time when things were financially rough for my husband and I, we turned to Timberline. They helped us fight through trying to pay our debts off. They always have a listening ear no matter who you talked with and always helped resolve the issue at hand.
Response from Timberline FinancialOct 10, 2019
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team Reference ID: GT2613019
James G.
Priscilla answered all my questions on the first call. She was very friendly and helpful. Thank you Priscilla!
Response from Timberline FinancialOct 10, 2019
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team Reference ID: GT2613011
Debra P.
I talked with your representative, Tony, yesterday and he answered all of my concerns. I spoke with one of your negotiators, Mike, this morning, and he helped me with all the questions I had.
Response from Timberline FinancialOct 10, 2019
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team Reference ID: GT2612989
OVIAL REYES A.
Cristina was excellent and very professional.
Response from Timberline FinancialOct 10, 2019
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team Reference ID: GT2612883
Yancey L.
Depending on your circumstances Timberline can be fast or slow! In my case with Timberline it has been slow and stressful, but I don't blame them it's not there fault! Make sure you have all personal information correct and you will be successful, and your program Representatives are outstanding!
Response from Timberline FinancialOct 1, 2019
Hello - It is our intent that each client be pleased, comfortable and informed about their program. We would like to have a member of our escalated client team contact you to better understand your rating. We'll be arranging an outreach so we can discuss. Thank you again for your honest feedback. Warm Regards, The Client Experience Team Reference ID: GT2579478
Mary
I know person I talked to gave me all the information I needed. Was very helpful.
Response from Timberline FinancialOct 1, 2019
Hello - Thank you for being a valuable client. We are thrilled to know your experience with us has been a good one. It's our goal to provide a positive and memorable experience - one in which you feel informed, comfortable and confident about how your program will be going! Warm Regards, The Client Experience Team Reference ID: GT2579465