Tiles and DecoReviews of tilesanddeco.com

Response from Tiles and DecoAug 3, 2026

Thank you for your feedback. We're sorry to hear that the sample did not meet your expectations. Our goal is to provide customers with an accurate representation of the color, finish, and material before purchasing. While our sample is not a full sheet, it is designed specifically for evaluating the product's appearance. In fact, our sample size is one of the largest offered by online tile retailers. For customers who would like to see a larger portion of the pattern or visualize the installation more accurately, we always recommend purchasing a full sheet, which provides the complete design and layout. We truly appreciate your feedback, as it helps us continue improving the shopping experience. If there's anything we can do to help with your project, please don't hesitate to reach out.

Response from Tiles and DecoAug 3, 2026

Thank you so much for your amazing review! It was truly our pleasure to help you find the perfect pool tile for your project. We understand how important it is to choose the right size, color, and style, and we're so glad we were able to quickly find a better match and keep your pool installation on schedule. Providing outstanding customer service is one of our top priorities, so it means a lot to hear that you had such a positive experience with our team. We're also happy that our fast sample and shipping process helped make your decision easier. Your new pool looks beautiful, and we hope you enjoy it for many years to come. Thank you again for choosing Tiles and Deco and for trusting us with your project! We truly appreciate your support and look forward to serving you again in the future.