E-Commerce Business Specialized on Home Improvement. Residential and Comercial Tile distributors. Retail and Wholesale of Flooring and Walls Tile.-Pool Tiles.-Porcelain Tiles.- Glass and Stone Mosaics.-Pavers.-Ceramic Wall Tile.- Flooring.Check our Big collections of Tiles at out Website.We provide samples for your Residential or Comercial Projects.We are a family business owned business that has been more than 10 years in the industry of Tile. We help customers not only to choose a tile, we guide them to choose the correct and the best for their project and style. We provide quality and best customer service when it comes to choose the perfect collections for the type of project.We are mostly Ecommerce business but we also loved to be visited in our location in Miami, Fl.Our collections are unique selected by designers and quality control. In Tiles and Deco Our handsome collection of pool tile is extensive and unique, helping you get creative with your family's favorite summer asset.With our extensive selection of outdoor mosaic tiles and pool backsplash tiles, you will be sure to find what you are looking for the perfect oasis in your dream home. Tiles and Deco Tilesanddeco.com
Tiles and Deco (tilesanddeco.com) has 324 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
Also known as
tilesanddeco.com
Website
tilesanddeco.com
Category
Home Improvements
Location
miami, Florida
Listed on Five Star Index
2026
About these reviews
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The company replied to 7% of reviews.
Latest
Most recent review: October 2026.
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Samples were not enough to see final results
Not like the add at all on cards and full squares
Only got like a 2x3inch section
Response from Tiles and DecoAug 3, 2026
Thank you for your feedback. We're sorry to hear that the sample did not meet your expectations.
Our goal is to provide customers with an accurate representation of the color, finish, and material before purchasing. While our sample is not a full sheet, it is designed specifically for evaluating the product's appearance. In fact, our sample size is one of the largest offered by online tile retailers.
For customers who would like to see a larger portion of the pattern or visualize the installation more accurately, we always recommend purchasing a full sheet, which provides the complete design and layout.
We truly appreciate your feedback, as it helps us continue improving the shopping experience. If there's anything we can do to help with your project, please don't hesitate to reach out.
SC
Steven C.
Out of Stock Samples, Had to Ask for Refund
I ordered 9 samples and paid for each one, they also adjust the shipping price for each sample you order. When the box finally came I only received 7 samples but the shipping notification I received said all 9 were shipped.
When I contacted them, they admitted two were out of stock but didn’t say anything about a refund. So I had to ask for the refund and they sent the refund for the samples but not the extra shipping for those 2 samples.
Admittedly we’re talking about less than $5 here, but it was terrible customer service for someone that is looking to spend probably at least $1000. If they are this way about $5, I will take my business elsewhere.
I’ll be going elsewhere.
Response from Tiles and DecoApr 3, 2026
Hi Steven,
Thank you for your feedback. We’d like to clarify a few important points to ensure full transparency.
Our website clearly states a limit of 5 samples per order, and while our system unfortunately allowed a higher quantity due to a technical issue, this is not our standard policy. Additionally, the items in question were out of stock, which is why they were not included in your shipment.
Regarding sample pricing, we want to clarify that we do not charge for samples themselves. However, due to system limitations, a minimum value must be assigned online. Our focus has never been on profiting from samples — quite the opposite. We provide them so customers can confidently select the perfect tile for their project.
That said, we have processed a full refund ($26) for your sample order, including the items not received.
We take pride in being one of the leading online tile stores, not only because of our competitive pricing, but also because of our consistently strong customer service, as reflected across our reviews. It’s unfortunate that this situation led to a negative experience, especially over such a minor amount, when we would have gladly assisted further — including offering additional support or discounts toward your final purchase.
If there is anything further we can do to make this right, please don’t hesitate to reach out. We truly value every customer and every project.
We wish you the best with your project.
— Tiles & Deco Team
MB
Michael Bennett, M.
Not sure it is was me or description
Not sure it is was me or description, but smaller tiles than needed to fill in repair. Be cautious.
Response from Tiles and DecoAug 4, 2025
We understand how important it is to get the right size, and we're here to help clarify any product details. Our descriptions aim to be as accurate as possible, but we’re always happy to assist with measurements or samples before purchasing to ensure a perfect fit.
Please feel free to reach out to our team — we’d love the opportunity to help you find the right solution or make it right.
Best regards,
Tiles and Deco
CG
cgordon
Tiles arrived damaged
Order arrived in timely manner, but because contents were packed poorly, the tiles arrived damaged. The only packing protection was styrofoam peanuts, so many of the tiles I ordered are damaged and unusable.This caused a costly delay in my renovation project. I've ordered online from several other vendors without issue.
Contacted the seller twice for an RMA number and haven't heard back. Not a happy customer.
Response from Tiles and DecoNov 20, 2022
Hi Cherie,
I apologize on behalf of the company, We were not aware of your request until we received your review today.
You sent us an email to a wrong email address, However we tried to call you today, and We also sent you email requesting information to proceed with your claim.
Please contact us at 786-530-7176 or reply our emails to proceed with your request.
Our customer satisfaction is our priority and We will be more than happy to assist you.
Regards,
Tiles and Deco
