TileReviews of tile.com

I wanted to return an order and wrote three times to support. Instead of sending an rma or whatever i need to get it done, i just received more questions or no answer at all. Now iam fed up with their bullshit. Thanks for nothing.

Good product but totally incompetent sales organisation that does not understand or respect EU legislation about NOT charging VAT for purchasing between two EU-based registered companies. This made the products 25% more expensive for us. Mayby the reason for why the Tile-products are almost impossible to buy in Sweden. I guess Tile / Life360 keeps the 25% themselves as there are no legal grounds for passing them on to the Tax Authorities. If so this is a scam! The absolute worst thing is that their support does not care to listen or act to find the proper solution even though I sent them links to the official EU legislation pages in this matter.

Tile won't activate. I loaded 2 on the app, one disappeared, and won't reload. The Help is very unhelpful, and you just go round in circles getting no-where. I only gave this one star because you can't give it nil.

DO NOT ORDER directly from TILE, order from other retailers so you can actually get a refund. Tile.com has no customer support! Tried editing an order, unfortunitly. They have no order customer service that could help. Told me to reorder, then they over charged me, and there is no way to contact them to correct and order I would not order in the future.

This company has no integrity. I ordered an active product on their website (2024 Sticker Tile), and was shipped the older 2022 Sticker Tile. When I called it out I was told I ordered the wrong one. The 2022 option is not on their website and not a product you can order anywhere that I could find. But because I did not take a screenshot of my order check out the best they could offer me was to refund the original order and have me place the EXACT same order again and hope I get the right order this time. No ownership at all.

Poor product that only allows your phone to find the tile, not the other way around (I found after going through a complex set of phone set up instructions). It's a trojan horse that wants all your data including your driving style etc. Avoid!

Products are fine for finding things lost around your home but totally useless outside the home. Lost a wallet on a beach and the last known location was when I had it 2 hours earlier.

Ordered the B Grade Tile product on sale. Received used product that was clearly scratched and worn. Sent pics to Customer Service and they told me that the Tile that they shipped to me was not associated with my order. Haha. Returned the item but they wouldn't pay for return shipping. Be careful about ordering B grade products on sale. Customer service obviously doesn't care about their customers. Read the reviews about this company before you buy Tile products.