Summskys
Looks great, but needs a cushion!
I was really excited to set up my Tiipii bed after waiting several months to get the stand for it for it. Unfortunately, my experience has been quite disappointing. First off, I ordered the stand, but it turned out to be significantly taller than the dimensions listed, which forced me to hang it from my ceiling instead. Once I finally had everything set up in my room, I climbed in and realized how uncomfortable it is. The only support comes from a thin canvas lining, which simply isn't enough. I reached out to the company for advice on what size cushion would provide better support. They suggested a 50 x 50” cushion, but given that the bed is 72 inches, that size is far too small. I've emailed them multiple times asking for recommendations on what other customers have purchased, but I've received no response. It would have been extremely helpful if they had provided guidance on cushion sizes when purchasing the bed, as it feels like a guessing game otherwise. While I truly love the aesthetic of the bed, the lack of comfort and support is disheartening. I was really looking forward to decorating and enjoying my new space, but I’m left feeling disappointed. If anyone else has found a suitable cushion for the medium Tiipii bed or has tips on how to make it more comfortable, I would greatly appreciate your insights! Please provide links or website suggestions. I read the reviews From customers with the exact same issue and the company responded that they found cushions at boutique stores. Which is not helpful at all. In response to the follow up….. ** The response does not give any clue to the cushion needed to fit the bed. It offers pillow ideas. Not the cushion that would support you to lay on the bed itself. 50 x 50 cm would never fit the Tiipii bed. It fits a Papa San chair. ***The stand measures almost 10.5 feet. I could not even stand it up in my living room.
Response from TiiPii BedSep 4, 2024
Hi Summskys, Thank you for posting a review and we’re very sorry to hear that the TiiPii Stand didn't fit the intended space in your home. The Stand is 8.4ft so the discrepancy with the height seems to be an anomaly that we'd like to get to the bottom of. That being said, can you please send us photos highlighting the issue along with your order details? You can pop us a DM and we will look into this right away for you at [email protected]. We also checked our records and found an email sent on August 14th but may have gone to your spam. The 50 X 50cm cushions are highly recommended but larger ones look amazing too! We leave the fun part to our customers in styling their own TiiPii Bed. We have partnered with some of the premium providers of throws and pillows. For your convenience, can visit our website using the below links: Pillows: https://tiipiibed.com/collections/pillows Throws: https://tiipiibed.com/collections/sunbrella-throws We look forward to your email so we can better understand your needs and offer you the best resolution possible. Many thanks TiiPii Bed



