TiiPii BedReviews of tiipiibed.com

I purchased a TiiPii bed in February 2024. When an issue arose, I contacted the company and was told they were “waiting for a spare part.” What followed was nearly a year of delays and repeated reassurances, with no resolution. Only to then be told that the company had been dissolved and the product was now out of warranty leaving me with no refund, no replacement, and no support. Despite this, the TiiPii brand, website, and products are still actively being marketed and sold, which is incredibly misleading from a customer perspective. A product at this price point should last far longer, and customers should not be left in limbo for months only to be told there is no recourse. Be very cautious if something goes wrong, you may be left completely unsupported.

Amazing! We saw these guys in London and HAD to have a Tiipii right then and there. We have had our Tiipii for years now and lots and lots of enjoyment in our Mallorcean garden. The quality and build is fabulous and the team are just so great - everyone needs a Tiipii in their lives!!! Enjoy

This tiipii bed is simply awesome. My other half and I can cozy up on it together and enjoy great patio time. The included net keeps the bugs away and we bought a perfectly fit pad on Amazon to cover the inside enhancing the comfort. I wish the external stand was cheaper so we could put it in the middle of our yard to enjoy. But under the patio works great.

I was really excited to set up my Tiipii bed after waiting several months to get the stand for it for it. Unfortunately, my experience has been quite disappointing. First off, I ordered the stand, but it turned out to be significantly taller than the dimensions listed, which forced me to hang it from my ceiling instead. Once I finally had everything set up in my room, I climbed in and realized how uncomfortable it is. The only support comes from a thin canvas lining, which simply isn't enough. I reached out to the company for advice on what size cushion would provide better support. They suggested a 50 x 50” cushion, but given that the bed is 72 inches, that size is far too small. I've emailed them multiple times asking for recommendations on what other customers have purchased, but I've received no response. It would have been extremely helpful if they had provided guidance on cushion sizes when purchasing the bed, as it feels like a guessing game otherwise. While I truly love the aesthetic of the bed, the lack of comfort and support is disheartening. I was really looking forward to decorating and enjoying my new space, but I’m left feeling disappointed. If anyone else has found a suitable cushion for the medium Tiipii bed or has tips on how to make it more comfortable, I would greatly appreciate your insights! Please provide links or website suggestions. I read the reviews From customers with the exact same issue and the company responded that they found cushions at boutique stores. Which is not helpful at all. In response to the follow up….. ** The response does not give any clue to the cushion needed to fit the bed. It offers pillow ideas. Not the cushion that would support you to lay on the bed itself. 50 x 50 cm would never fit the Tiipii bed. It fits a Papa San chair. ***The stand measures almost 10.5 feet. I could not even stand it up in my living room.

Had a long and amazing journey with the Tiipii company and their products. Their hammocks are truly unique, and as I live in Norway, I couldn't get a hold of the model I had set my heart on from their partner there. That led to contact with first the US, and then the UK store. They were so helpful, offered several solutions, and worked with me to find the best way to ship my products to me. I was unlucky and received a hammock that lacked the promised ambient net, but through several (and one in particular, thank you Shirene!) helpful csr's, we got it sorted. In addition to the excellent customer service, the hammock itself is so amazing! The quality is top notch, it lives up to the comfort it promises, and it is like no other hammock I've been able to find through a LOT of searching! So happy I went for the bigger model. This is my ONE luxury item in an otherwise ordinary everyday. My cats love it, the dog jumps in from time to time, and I even cajouled my SO in it a couple of times, leading to him promptly falling asleep and napping for almost 2 hours like a baby! I recommend this, you won't be disappointed. I'll upload pictures if the review will allow me.

After a frustrating time with an original Tiipii bed I felt the need to write a truthful review regarding Tiipii customer service and product. Less than 24 hrs later I was contacted with a couple of offers to rectify the review. I am so very impressed. A new bed was sent to replace the parts I needed. With new design the mechanism to put the structure together is so very much easier to assemble. I’d like to thank Tiipii for showing up and going way beyond expectations. These beds are functional and beautiful. Such a romantic look wherever they are hung. The clever box branding is awesome as well. From cool box arrival in the post to popping into the Tiipii the process is exciting and easy. Thanks guys! Keep up the great work.

Had a few issues in getting the correct cover for our tiipii bed ~ which we want to keep out as much as possible as it is so relaxing and creates a haven to escape into.... It's especially good if you want to pretend you aren't actually in the UK ~ and you're in Ibiza on holiday 😀....You just get in it and play music accordingly .... After a few emails all was resolved and now a beautifully made canvas cover is being prepped according to the very thorough care instructions, ready for action. Thank you for taking a personal approach and being so efficient in getting us organised and summer~ready.

I wanted to create a special space for relaxation in our home and the TiiPii bed was the perfect fit. Quick and easy to assemble with a stand for easy placement, and looks stylish too. Quality material making it comfortable and supportive. My partner loves it and so does our grand-daughter, so suitable for all ages. Very happy with my purchase.