Terry
Replacement camera seems unstable.
Replacement camera arrived and bench test revealed 4-in-1 toggle not working. I was able to access menu and select AHD. After mounting the video had a green bar from top to bottom that eventually disappeared. Camera has periodically flickered everyday during the day, but no loss of video yet.
Response from TIGERSECUJul 14, 2025
Hi Terry, thank you for your feedback. We're sorry to hear about the issues with the replacement camera. We'd like to make this right for you. Please reach out to our support team at [email protected] or call us at 323-315-0396 (Mon–Fri, 9 AM–5 PM PT), so we can assist you further. We’re here to help! —TIGERSECU Customer Experience Team