TIGERSECUReviews of tigersecu.com

We have purchased several of these DVR‘s for our business as well as Home. Every single one of them has broken within a year requiring replacement of hard drives or complete replacement of the entire system. They are very unreliable and even though you are getting a better price point than some of the higher quality ones there’s a reason why you are paying less. We have started dumping all of our DVRs from this company and switching over to another brand and do not recommend this brand to anyone that is interested in being able to have a system perform properly and be reliable.

Ordered a 16 channel DVR with a factory installed 4TB HDD and a 2 year warranty. After one year the HDD failed. Manufacturer would not honor the warranty and claimed the factory installed HDD only has a year warranty. Had to involve Amazon to settle the deceptive advertising on their website that offers a two year warranty with no exceptions stated. Update: The Amazon Warranty Support Team has reviewed all the documentation/evidence provided and supports my position. Amazon will refund the full purchase price. It appears, after the purchase was made, the seller decided to exclude certain factory furnished and installed internal components from the two year warranty advertised without reflecting this in their product advertising.

I would be thrilled if your techs stopped trashing my system. It is now unreliable and insecure. The "back door" software access code is being used (most likely by your techs) and tech will not provide me with the code so I can repair the damage. Please provide contact information to you exec office as I consider this to be fraud. I'm not getting what I paid for. Your techs advised me that the system is not accessible via WiFi, not true! My system has NEVER been connected to the internet, yet it is still being trashed. Your techs are lying, plain and simple. One of more of your techs need to be fired and my system must be secured, NO ACCESS BY ANYONE EXCEPT ME!