Sid K.
Great customer service and support.
I had an issue with a camera that I purchased from Amazon. I put in a service request. Though I thought the camera was DOA I was put in contact with May. She was able to diagnose the problem very quickly. It turned out it was a compatibility issue with my existing DVR She was very knowledgeable and very helpful. In addition she was very pleasant and easy to talk to. When the need arose to call back with another question, she knew exactly who I was and called me by name. That's a great thing. There's nothing worse than calling back to a business for tech support and having to start all over again trying to explain the ground you've already covered. Thanks again, May.
Response from TIGERSECUJul 31, 2025
Hi Sid, thank you for the thoughtful feedback! We're so happy to hear that May was able to help you quickly and professionally. We’ll be sure to pass along your kind words to her—she’ll be thrilled!