TIGERSECUOur family-owned small business is based in Lomita, California, and since 1996, we've been committed to producing high quality, affordable and easy-to-use security cameras and video surveillance systems designed to protect your home and keep your business secure.Our passion for quality and dedication to our customers set us apart. With TIGERSECU, you're not just buying a product, you're joining a family that values your security.
TIGERSECU (tigersecu.com) has 108 customer reviews on Five Star Index, with an average rating of 4.8 out of 5.
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Showing 101 reviews with 5 stars · Clear filters
Matthew
I needed to reset my box to factory defaults as the person who set it up is no longer around and nobody else knows anything about it. They got me fixed right up.
Response from TIGERSECUOct 9, 2025
Hi Matthew, we’re happy to hear our team could help you get everything set up again! Thanks for sharing your experience.
Karen
After needing to change my 2013 electrical box, had much difficulty resetting iphones. Called Tigersecu and got excellent customer service!! Rep Ian understood my issue and got right to a resolution, walking me through to total success!! And in addition was able to answer a different question for an unrelated issue!! Thank you Ian!! Best customer service I’ve had with a company!! Great product and You’re the best!!
Response from TIGERSECUOct 9, 2025
Hi Karen, thank you for sharing your experience! We’re so glad Lan was able to help and that you’re happy with our service and product.
J T.
Great tech help. Quick
Response from TIGERSECUOct 9, 2025
Hi Thomas, thank you for your kind words and support! We’re delighted that you’re happy with our service.
M N.
My Dvr was not recording. I called and spoke with LAN. She was very courteous, respectful and knowledgeable, and she resolved my problem. I would like to thank Lan and Tiger secure.
Response from TIGERSECUSep 22, 2025
Hi MN, thank you for your kind words! We’re glad to hear that Lan was able to help resolve your DVR issue. We truly appreciate your support for TIGERSECU.
gabriel S.
Help was great. 😊 and the personal very nice. Good product so far thanks
Response from TIGERSECUSep 5, 2025
Hi Gabriel, thank you! We're happy to hear you're enjoying the product and had a great experience with our team. 😊
Ike T.
I recently purchased a Security Cam DVR. I had zoom issues with some of the cameras. Ian trouble shooted the DVR and resolved the issues!
Response from TIGERSECUSep 5, 2025
Hi Ike, thank you for your feedback! We're glad Ian was able to quickly resolve the zoom issue for you. Let us know if you ever need anything!
Sunil J.
Great customer service every time I have an issue I called and they always attempt to my issue
Response from TIGERSECUSep 5, 2025
Hi Sunil, thank you for your kind words! We're always here to help and glad we could assist each time. Your trust means a lot!
Chris
They were very supportive. We were not able to get mine fixed and it was under warranty. So they sent me a new one Thanks
Response from TIGERSECUSep 5, 2025
Hi Chris, thank you for your feedback. Your satisfaction is our priority!