Tiger Medical, Inc.Reviews of tigermedical.com

crappy service

Very very poor customer service. After returning the product, I have already followed up 3 times for my refund in last 18 days but haven't received refund yet. On every call, I get different care person and they don't have any notes from my previous calls and it always starts with zero to provide them tracking number. Care representative was rude, she told me they don't care and they cannot do anything for my refund. Beware of this company.

I had ordered a stak and lock file system which when it arrived took 8 hours of me using my orthodontic skills to get the locking mechanism to work properly. Then when I ordered a second set, they sent it in a non-locking version when I had requested a locking version. They did nothing to remedy this problem. Nothing at all. I'm shocked at the good reviews. They will act like nothing is their problem. Order from someone else. I'll be surprised if this negative review even hits this review site. Dr. G from PA