TigerkingsafeReviews of tigerkingsafe-us.com

Response from TigerkingsafeNov 13, 2024

Hello dear, We are very sorry to hear that, If the safe box has any defects or damage during shipping. You can apply free replacement or return in 5 days. you can always email the TIGERKING team: [email protected]. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions! Best regards, TigerKing Safe

Response from TigerkingsafeNov 4, 2024

Hi Francis, I am very sorry to see your 1-star review! However, we sent 4 emails and called you 2 times, but did not receive any reply from you. Please check your SPAM email and voice message. The FedEx tracking number is 779484673498. The estimated delivery date is November 5. Please contact your local FedEx company to schedule the delivery time! Thanks for your understanding! Best regards, TigerKing Safe

Response from TigerkingsafeJul 29, 2024

Hello dear, We're very sorry that our delivery service didn't meet your expectations. We shipped your safe within 1-2 days, and the shipping time was 3-7 business days. Unfortunately, there were some unforeseen delays during shipping. We've issued a full refund for your order and hope to have the opportunity to serve you again in the future! Best regards, TigerKing Safe

Response from TigerkingsafeJun 11, 2024

Hello dear, We are very sorry to hear that you were not satisfied with CEVA's white-glove service. We have refunded the full $100 fee for the white-glove service and have also refunded an additional $50 as an expression of our apology. Your feedback truly motivates us to continue delivering high-quality products and exceptional service. We're here to help if you have any questions! Best regards, TigerKing Safe