Tiege HanleyReviews of tiege.com

I didn't receive my products (that I bought le 2nd october 2026). I'll hope it will get there soon so I can start or I'll be forced to cancel my subscription.

I love their products and have been using it since it launched but their customer service experience has been downright atrocious. My latest order was priced significantly higher even after taking into account their August price increase and there was an issue on their portal because I could get the same subscription for the next order at the proper price. I reached out to customer service to get this fixed and provided all the details and screenshot but they took forever to respond and even when they did, they did not attempt to understand my issue and kept giving cookie cutter responses to my questions, It's like talking to a toddler. Seems like they're more interested in closing tickets than resolving my issue In addition to that, aside from email there's no other way to reach out to customer service, their live chat uses AI and falls back to email, I called the company number but only option is to leave a voicemail and hope someone calls back It's sad its come to this, I love their products but there's no excuse for such a bad customer service experience

Companie work with YOutuber in Far Right ideoligy!

Terrible shop and website, you can't buy two of the same product because the maximum quantity is 1. You can't make a one-time purchase; you can only use a subscription, WTF!?

Tiege Hanley has just stolen £40 from me for no good reason. I never subscribed or saved my info on the tiege Hanley website I only made a 1 time purchase and now this morning Tiege Hanley robbed £40 from me. I DID NOT save my info on the tiege hanley website I only made a 1 time purchase over a month ago. Come to find out it automatically subscribed me without me knowing and stole £40 from me. I’m still waiting for a refund now! Unacceptable

Their website is terrible. If you place order with discount code they cancel it! All of my data is correct. I have used same shipping and billing address as on my credit card from multiple devices and it always cancel the order. When I am contacting them they are saying place the order again if you feel its wrong. However they don't send any discount codes when I mention I can't use the same code and the price is 40% more. They just ghost you!

Terrible product! has left me with red sores and itchy spots after the first few uses, there is tonnes of horrible chemicals in all the products, my face looks a mess, like acne and I have never had acne in my life! To me it’s just hyped up marketing and influencer bs. Just buy some normal face wash and Shea butter thats a quarter of the price and not full of nasty chemicals or the subscription baiting. Not happy

I hope everyone sees this and reads this, I’m from Hawaii, I’ve been using Tiege Hanley for 1 month now, it has changed my face it was great, orders came in fast like in 8-9 days, but…. I made a order 2 months ago for acne level 2 and it still hasn’t been delivered to me, last month I ordered super serum and body wash as well, still hasn’t been delivered to me, I ran out of my Tiege Hanley products because there not delivering the orders I ordered, they scammed me, there not reaching out to me after I tried to reach out to them, I spent over $200 for all products and still have not received, gonna try a different skin routine from a different brand now, Tiege Hanley is a scam and stole my money