SpiritdanXer
TIDABIE made me SO Happy!
Tidabie as an APP is fairly seamless, and the online access to FAQ and detailed instructions for a number of scenarios is accessible and well written. At one point, and after a few months of using it, my money ran out (im currently unemployed and never really get paid as a DJ) and so did my Tidabie subscription. I didnt read everything (take your time to read all the email data, all the payment plans data, and all the FAQ if first time user) and became irritated when i was unable to finish my downloads. I wrote a mildly cranky review on another site, THEN reached out to contact Tidabie and complain. They responded quickly, didnt project the same energy i did, and helped me with my problem. I decided to write a second review cause the other site didnt let me edit my first review. Good app, GREAT CUSTOMER SERVICE, and overall my entire user experience was mostly effortless. If I were to do it again, I would spend more time reading everything, it's worth it in the end. Don't be to hasty to dive into everything, it's not complicated but there are several steps if you want to convert your library (as a DJ) to 1411 kbps .aiff files. At the end of the day, even though i have that one suggestion, this app is enabling me to recover from the loss of my entire music library due to a hacker incursion into my drive. 9 out of 10 is my rating... ONLY because in this economy, the pricing can be cost prohibitive to the lower income brackets like myself. Thanks Tidal!
Response from tidabie.comMay 27, 2024
Thanks for your support and sorry for any inconvenience. We are currently in the promotion period. If you are interested in our products, you may go to the official website for more details.



