tidabie.comReviews of tidabie.com

Unsäglich langsam, ein Hörbuch zu konvertieren dauert gerade schon 9 (!) Stunden, es sind immer noch ein dutzend Fehlermeldungen übrig und es wird und wiird nicht fertig. Playlisten werden nicht korrekt übernommen und wenn ein Song in mehreren Playlisten vorhanden ist, findet sich der dann auch mehrmals im MediaPlayer - dafür bleibt KEINE der Playlisten erhalten. Ein Fehlversuch für mehr als 30€ - danke, ich bin bedient.

Warning!! The software doesn't work and there are no refunds.

Appalling company. Took my money and I never received a code to open the software and they never answer emails. I have started a process with my card company to get my money back

Signed up for a free trial and they put my card on autopay. I never received any emails saying I was signed up or was going to be billed again. Naturally I forgot about Tideabie until my wife asked be about a $50 charge to our credit card. Now out 100 bucks and they will not refund (I never authorized them to autopay). Be very careful with this low-life site.

For nearly a year I was very satisfied with the software. However a little over a month ago, song conversions started hanging at 99%. This is software that I BOUGHT AND PAID FOR. Technical support has been a nightmare, telling me to be patient (30 support e-mails now in the past month) and even tried to switch me over to other programs that they suggested are better. These other programs were so slow that a.) switching would be a stupid (and costly) endeavor, b.) the new programs were touted to have faster conversion features (far from accurate as the new program was only 1x speed) that DID NOT even exist and when I brought this issue to the support person’a attention I was told “oh sorry. That feature (10x speed) is not available in the version we want you to switch to”, and c.) why pay good money to a company for something else that is inferior when what I’ve currently paid for FAILS. After a few days of silence I wrote them back asking “why the silence” only to be told “we tried to switch you to another program” and “we told you to be patient.” This is not how PAYING consumers should be treated. Do yourself a favor and stay away from this program. You’ll thank me later. It’s too bad. You could have had a good review by me. And if Tidabie decides to fix the problem and compensate me accordingly, I may consider deleting this comment. If it was possible, they wouldn’t even get one star. UPDATE: After two months complaining about the lack of a solid working product, I wrote to support and asked for a refund for these two months. Their response? Canceled my service WITHOUT REFUNDING ME. AVOID THESE CROOKS!!!

sofware stoped working after a few downloads. not enough costumer support and i think i will request my money back. when downloading songs the program is very cpu intensive and takes a fair amount of time to convert the songs. To be honest some of the reviews seem fake.

The software has major technical issue. It stops working after some time. When it is working it results in a above acceptable CPU temperature. The "support" is ignoring all requests that do not ask for a refund. Once you ask for a refund they have a lot of excuses and start ignoring you after some time. The promised 24/7 support is not existing. The money back guarantee appears to be a scam. Stay away from this software.