tidabie.comReviews of tidabie.com

I wanted to give a 1 star rating, but Tidabie customer service replies has been responsive and deserve an additional one star upgrade. So why the low rating? I bought their 1 year subscription service to download Tidal music only, which expires February 2026. For the last week I have not been able to download all and any music (could not parse all links). It was working fine before. I just hope with the downtime of not being able to enjoy its functionality, while waiting for an updated patch, they give additional grace period (extra months of subscription). If not, I will certainly not extend my subscription. Edit: 29 July 2025: download function still does not work. Edit: download working again. Add one star rating. Let's see how this holds until end of subscription.

So lots of positive reviews, and one negative... My experience is also negative, similar issues with hanging and CPU overload. Sound quality (extracting 48kHz FLAC) excellent when it works. So let's dig a little deeper... I'm using older hardware (Mid 2012 MacBook Air with i7 and 8GB RAM). This app can't cope, ActivityMonitor goes well above 100% (with 2 cores 200% is theoretical max), and things get hot. Tidabie support have not engaged with this issue. I would prefer my conversions to take a lot longer (if necessary) but complete a whole list unattended, than what happens currently which is that it runs quite fast but stalls after a few tracks, or less. You then have to abort and retry. Longer tracks (over 10 mins) are virtually impossible to transcode. Unattended conversion is a pipe dream in this situation. Sadly this makes a potentially brilliant product useless for such hardware, and so at the very least the app could run some environment checks and suggest you just don't bother... Maybe the devs think we are stupid to run this on 10yr old hardware, but my bet is unfavourable reviews will persist until this is sorted out. It *should* be simple enough to throttle back the transcoding, let it take (a lot) longer if necessary, but complete a long list of files/tracks to convert. Sort this out and this would be phenomenal. But as it stands it may not suit your system or expectations at all...