Dee D.
Not worth the money
I used this company for a red light ticket. I had to phone many times as I didn't understand the process. Zach and Steve were helpful and patient with questions. I spoke with Nicole several times and she wasn't as helpful. I just hoped she wouldn't answer. I don't do her job so she seemed put out by answering the questions I didn't quite understand. This is not a lawyer office ( they told me that whenever I asked questions pertaining to the court process) and they basically just put the info in from your answers and send the paperwork via the app for you to send in. You download everything and mail into the court. This could be done by you. It was harder trying to figure out the app. When I first inquired, I went ahead and opted with the second ticket option. I did receive a $40 refund if I didn't win my case. I was also told traffic school was $60. This may have been what the court charges, but the traffic school thru Ticketbust was $5. It wasn't clear after the process ended I didn't win my case which was a $581 fine plus the ticketbust charge. Not worth it!
Response from TicketBust.com traffic ticket helpMar 3, 2023
Sorry to hear you were found guilty. We do our best to assist our clients in getting every ticket they can dismissed but not everyone does as the decision is always up to the court. FYI we do not just fill out forms we put a proper defense together to maximize your ability to get your ticket dismissed.


