Arian
Ripoff. Nothing special about the defense package
There is no ‘system’ or ‘algorithm’ as the site claims. There is no person that reviews your documents either. As a web developer myself, all this site does is have you answer a few, generic questions in the form of checkboxes. Those answers are then pasted word-for-word in your defense document along with your own write-up that you provide at the end. Nothing is edited, reviewed, or altered by any ‘system’, ‘algorithm’, or human. It simply copy and pastes the generic answers and your response at the end into a formatted document to send off to the courts. Nothing about the annswers are unique to your case, and I can imagine the courts starting to catch onto these submitted forms because the answers are all the same. I’ve used a different online traffic ticket fighting system before and received a much more elaborate defense package that was actually reviewed and written by a human based on your responses. There was even an exchange between you and the rep helping you for revisions if needed. My defense package was written with unique details about my case and provided many other defense reasons in my form than what I received from TicketBust. Had I known that it was going to spit out a copy-and-paste of my checkbox answers and my own response, I would have never used this service. I thought I was providing details for the ‘algorithm’ or a human to review and add and edit. Something you can easily fill out yourself on the courts website or in a letter. Nothing special about the defense package you receive. Save your money. Would not recommend this to anyone. I won’t be using the defense documents TicketBust gave me.
Response from TicketBust.com traffic ticket helpAug 10, 2023
Yes are defenses are built on how you answer our questions and your ticket. No the answers to the questions do not get pasted into the defense. However if you add any additional information outside the questions, then legally we do have paste what you write into the defense. Our defenses have been optimized to maximize your ability to get your ticket dismissed with our system. BTW you haven't even sent your defense into the court yet to get a decision on your case so you would have no basis to know if the ticket will get dismissed or not.


