ThryvReviews of thryv.com

Response from ThryvApr 2, 2026

This isn’t the level of communication or accuracy we want for any of our clients. I’d really like to take a closer look at your listing, get the phone number corrected right away, and help address those reviews so they’re properly attributed. If you’re open to it, I can personally help get this resolved and make sure you have clear, consistent updates moving forward. I'll request your info via Trust Pilot so that I can help. Thanks!

Response from ThryvApr 2, 2026

Hi Stacey, I’m really sorry you’ve had this experience, especially with incorrect information and reviews being tied to your business. I can completely understand how frustrating that must be. This definitely isn’t the experience we want for you. I’d like to take a closer look at your listing, get the phone number corrected, and help address those reviews so they’re properly attributed. I’ll be requesting your contact details through Trustpilot so I can connect with you directly and get this resolved as quickly as possible. I appreciate you bringing this to our attention, and I’m here to help make this right.

Response from ThryvApr 2, 2026

Hey there, Susan. this is not how we want anyone to feel after working with us. I understand your concerns around communication, ad accuracy, and contracts, and I’d really like the opportunity to look into your account and get a clear understanding of what happened here. I’ll be requesting your contact information through Trustpilot so I can reach out directly and work through this with you. I appreciate you taking the time to share this, I’m here to help make this right.

Response from ThryvApr 2, 2026

Sorry to hear this, Heather. This isn’t the experience we want for our clients, and I’d really like the opportunity to review your account, look into what happened, and help. I’ll be requesting your contact information through Trustpilot so I can reach out directly and work through this with you. More to come soon.

Response from ThryvMar 9, 2026

Hi there, I’m really sorry to hear about your experience and appreciate you taking the time to share this feedback. What you described sounds incredibly challenging, and I’d truly like the opportunity to look into this further and see how I can help. If you’re open to it, I’ll ask for your contact information here on Trustpilot so I can review the details of your account and help. Thank you again for bringing this to our attention.

Response from ThryvMar 4, 2026

Hi there, John. I’m sorry to hear this has been your experience. I wasn’t able to locate your account based on the information in your review, but I’d really like to look into this for you and see how we can help. I'll be requesting your access via TrustPilot to help further. Thanks for bringing this to our attention. More to come soon.

Response from ThryvMar 4, 2026

Hi there, Sam. I’m really sorry to hear about your experience. What you described is definitely not the level of service we want our clients to receive. I’ll be requesting your contact details through Trustpilot so I can pull up your account and take a closer look at what’s going on. I’d really like the opportunity to review this with you and help get things moving in the right direction. Thank you for bringing this to our attention. I look forward to connecting and helping however I can.

Response from ThryvMar 4, 2026

Hi there, Jay, I’m really sorry to hear about your experience. What you described is definitely not the experience we want for our clients, especially when you’re trusting us to help support and grow your business. I’d really like the opportunity to look into this further. I’ll be reaching out to you through Trustpilot to request your contact information so I can locate your account and review what may have happened, including the phone number issue and your campaign performance. Once I’m able to find your account, I’d be glad to take a closer look and help however I can. Thank you for bringing this to our attention.