ThryvReviews of thryv.com

Absolutely useless service. Did not get me any new business and what come my way I did not want. I was truly hoping it would work. Kept sending me info on other services they offer. I just wanted marketing and could care less about anything else they offered. Not a success to say to say the least.

I found the listing management service to be excellent, however the CRM service is poorly designed and I had nothing but trouble trying to import contacts - even with tech support. The WORST thing about this is that when I canceled they continued to bill me. Customer service even told me that the cancellation is there, but the bills kept coming.

They continue to advertise on my Facebook after being fired. They post irrelevant services we don’t use. They provide zero leads but you’ll get nailed with spam calls.

SCAM SCAN SCAM!!!!!!!! they took advantage of a man with alzheimer's .......my ex business partner . now they are billing me for a service i have NEVER received . their phone number for billing is not even in operation ! and the other number is automated so you can't even talk to anybody to find out how to get this dropped! SCAM SCAM SCAM!!!!!!!!!!!

I started working with Thryv a couple years back. In the beginning they were doing a different type of promotion that worked well. So then I decided to do an upgraded program since the other part was doing so well. This was back in February. When they took over they built my website and were supposed to be in charge of my online presence. I started noticing that my online calls stopped completely. I told the representative at the end of February beginning of March. She said she would look into it. I kept harassing them to find out what was up. Then I found out that my google was off. I was not visible. Who thought Google had so much power?? I used to get a lot of calls from online promo. I dropped to nothing!! This went on for months till I finally got upset and told Thryv they had one month to fix this. They never did. I finally fired them in October. I started with a new company that fixed my google within 2 weeks of me working with them. I lost so much money from working with Thryv. I was still paying them for the bad service. I paid them $3150 in this time and lost jobs. They are not a company to work with. They are in it for the money. Oh and when I started with Thryv I was worried about putting my website in someone elses hands. I asked them if they did my website if it would be mine. Come to find out it was not. The domain was mine but all the content they wrote was there's. I had to go back to vistaprint very quickly last minute. I got lucky and they still had my info. So that was a waste of my money as well. And they lied. I was very careful to ask this question ahead of time. Unfortunately, I trusted my representative and didn't put it in writing. It was by a phone call. Not smart of me. I have only been with the new company for a couple weeks. So they haven't done much. I was just told by google I'll be reinstated in 72 hours.

This company is literally going to cost me my business. Their scheduled payments has been a nightmare. Now they are charging my clients their monthly fee EVERY day of the week and when I cancel the scheduled payments, even their card, they STILL get charged every day. It took 7 days of charges to get the last one fixed, now it's happening again. Definitely going to switch companies. The low price isn't worth it.

They are a terrible company. My father passed away and I inherited his business. He used this company to manage his website and advertising. They try to entrap you into agreeing to pay for their services and won’t talk to you unless you do. They use insensitive language in regards to dealing with a deceased persons account. I’m disgusted with this company.

I pay 250$ to help my dad start his website, then I pay another 360$ for the first month using this Thryv. I believed the sale representative with held some information about payment from me, I didn't remember hearing or seeing this big of a monthly payment. I tried to cancel the program, but they said it is a 6 months process, they were able to lower the price down to about 170$, and I end up paying that amount for the last 4. I also didn't get the initial investment which was 250$ back, just like they promise because they cut off some of their website features to lower my price down. This company is dishonest, don't do business with them, try Wix.