ThrowlightsAt Throwlights, our mission is to create a future where lightshows are a globally respected and celebrated artform. We provide premium LED glove sets, LED bulbs, and custom bulb chips to light show artists who often perform at music festivals and raves.
Throwlights (throwlights.com) has 114 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Ryan D.
Emailed customer service multiple times about my order with zero response.
Response from ThrowlightsOct 12, 2026
Hi Ryan, I don't see that we received any inquiries from you. Can you confirm where you sent the emails? Please try [email protected]. If that still doesn't work, please try the Contact Us form on our website: https://throwlights.com/pages/contact Thanks, Andrew Z.
prettyflowers
I emailed a few times saying I need to return the order because the batteries were incorrect and I cant use them... but I never got a response...
Response from ThrowlightsJun 11, 2026
Hi Sweta - apologies for the delay in communication - however, I have refunded your order. Andrew
Skyler P.
I start off to say I never leave reviews, and I have no ill will towards throw lights and regret to have to leave a one star review of the product I received. 10 year glover and i had a Terrible experience with these gloves. Out of the box over half of the light chips would constantly turn off when bumped or just randomly. Not usable for giving a light show. I even tried replacing batteries messing with the chips and it was just a total mess and a waste of 100 dollars. Ended up having to use lights from other gloves with the only 4 or 5 chips from the throw lights gloves that actually worked. I have had other friends speak highly of this brand, but I am extremely disappointed and not impressed. Never had chips just turn off constantly out of any of the 5+ pairs of emazinglights / glow fx LED gloves I’ve ever had. 1 star
Response from ThrowlightsOct 16, 2025
Hi Skyler, Terribly sorry to hear about the negative experience you had with our gloves. It sounds like the problem you faced was due to loose battery bars. Could you please try removing the batteries and pressing down on the battery bar gently to tighten it and ensure that it maintains a firm grip? We are aware that this can be an issue and we're taking every step to resolve it. We're taking extra care during fulfillment to ensure a tight fitting battery bar on each set we send out. We also have improved the design of the battery bar in the most recent generation. In the meantime, the satisfaction of our customers is paramount to us. Please let us know if you'd like to return the set for a full refund, or if we can help by shipping replacement parts. Don't hesitate to reach out by email at any time to [email protected] or by phone/text at 760-274-8988. Best regards, Andrew Z.
Brirrney B.
Already broke and no replacement for my gloves ( only have one size and of course not my size ) so having to buy an entire new set . Disappointed beyond belief
Response from ThrowlightsFeb 4, 2025
Hi Brittney, I'm terribly sorry to hear about this experience. We're happy to replace any broken chips as well as send you a different sized glove free of charge. Can you please send an email to [email protected]?
Alvaro R.
The glove lights are so cheaply made that they can't last through one festival without the the chip burning out! Look what?!?! I wish emazing lights was back...
Response from ThrowlightsNov 18, 2024
Hi Alvaro, we’re sorry to hear about your recent experience and understand how important reliability is at festivals. We’ve reached out to you via email to address the issue and find a suitable resolution. Your satisfaction is our priority, and we look forward to making this right for you.
Alex R.
It’s November 6th and I ordered or October 27th with zero shipping updates.
Response from ThrowlightsNov 7, 2024
Hi Alex, Thank you for reaching out and sharing your experience. We sincerely apologize for the lack of updates and the delay with your order. We sent an email on October 31 with an update on your order, informing you of the current shipping delays due to supply chain issues, as well as a $10 discount code as an apology for the inconvenience. We’re actively tracking your order to ensure it’s shipped as soon as possible. Your business means a lot to us, and we’re committed to making things right. We’ll reach out directly to provide further assistance and any additional updates. Thank you for your patience, and we’re here to support you in any way possible. Best, Andrew Z. & the Throwlights Team
Branch
Still havent received my gloves and it has been 3 weeks
Response from ThrowlightsNov 6, 2024
Hi Johnathan, We’re so sorry to hear about your experience and the delay with your order. We absolutely understand how frustrating it must be to be waiting, especially when you're excited about a new product. We sent an email on October 31 with an update on your order and a $10 discount code as a small token of our apology. It looks like your order was placed on October 25, and we expect it to be on its way very soon, within the five-business-day window we shared earlier. We’re here to make this right in any way possible and will reach out directly to provide additional support. We deeply value your business and are dedicated to ensuring you have a great experience with us. Thank you so much for your patience and for giving us the chance to improve. Best, Andrew Z. & the Throwlights Team
Enrique V.
My order was wrong I was givin the wrong size in gloves I've emailed them and haven't received a response back
Response from ThrowlightsDec 21, 2022
Hi Enrique, Apologies for the inconvenience you've experienced. We never received an email from you, but we're happy to replace the gloves you ordered. We'll send you the same size you ordered plus a size up, just in case you prefer the roomier size. If everything is to your satisfaction, we hope you'll change your review. Please let us know if you have any further questions or concerns. Andrew Z. [email protected]
