ThriveworksReviews of thriveworks.com

Response from ThriveworksOct 8, 2025

Hello TaS, we are sorry to read your review! At Thriveworks, we aim to be transparent and supportive in every interaction, and it’s disheartening to know we may have fallen short. Your concerns are important to us and we'd like to learn more about what happened. To protect your privacy and assist you better, please email us directly at [email protected] with your name, phone number, and details of the issue. We’ll review your account and work on a solution together. We appreciate the chance to help.

Response from ThriveworksSep 26, 2025

Hello Travis, we're sorry to hear about your experience and the frustration you've faced. Your concerns are important to us, and it’s disheartening to know we may have fallen short. We understand how important it is to feel heard, supported, and matched with a provider who meets both your clinical and insurance needs and we're actively working to expand in-network options and improve transparency around costs and provider availability. If you're interested in sharing more about your experience, we kindly ask that you reach out to us directly at [email protected]. Please include your name, phone number, and a brief description of the issue, and we'll be happy to look into things further.

Response from ThriveworksSep 11, 2025

Hi Sabrina, this is the complete opposite of the experience we want anyone to have at Thriveworks! We take these kinds of claims seriously here, as we strive to offer the best care and want our clients to have a positive experience from start to finish. Due to privacy concerns and to better assist you, we ask that clients reach out to us directly at [email protected]. Please email us with your name, phone number, and details of the issue. We’ll look into your account, see what happened, and work together from there. We’re truly sorry you’ve had this experience and appreciate the chance to help.

Response from ThriveworksSep 3, 2025

Thank you so much Brian for taking the time to leave this awesome review. We’re thrilled to learn about your positive experience with your therapist!

Response from ThriveworksAug 14, 2025

Hi Talon, this is the complete opposite of the experience we want anyone to have at Thriveworks! We take these kinds of claims seriously here, as we strive to offer the best care and want our clients to have a positive experience from start to finish. Due to privacy concerns and to better assist you, we ask that clients reach out to us directly at [email protected]. Please email us with your name, phone number, and details of the issue. We’ll look into your account, see what happened, and work together from there. We’re truly sorry you’ve had this experience and appreciate the chance to help.

Response from ThriveworksAug 11, 2025

Hi Rene! We really appreciate you taking a moment to share your thoughts with us. Your feedback means so much, and we want to thank you for placing your trust in us!

Response from ThriveworksAug 5, 2025

Hi Larry, we're so sorry to read your review. We'd like to learn more about what happened and see what we can do to make your situation better. For privacy reasons and to best assist you, we kindly ask that you reach out to us directly at [email protected]. Please include your name, phone number, and a brief description of the issue, and we'll be happy to look into your account and figure things out together. We appreciate the chance to help.

Response from ThriveworksAug 4, 2025

Hello Michael, we’re sorry to hear about your experience and appreciate you bringing this to our attention. At Thriveworks, we strive to provide clear communication and compassionate support to all our clients. We're open 7 days a week to help with scheduling, rescheduling, or addressing any concerns that may come up. We take these kinds of claims seriously here, as we strive to offer the best care and want our clients to have a positive experience from start to finish. For privacy reasons and to best assist you, we kindly ask that you reach out to us directly at [email protected]. Please include your name, phone number, and a brief description of the issue, and we'll be happy to look into your account and figure things out together.