Melissa D.
I just signed up for Thrivetheme and it…
I just signed up for Thrivetheme and it has crashed my website, thanks ThriveTheme. I now have a critical error and can't access my WordPress dashboard. I went into my Thrivetheme account to deactivate the program and when I clicked on my program in my back office I got taken back to the Thrivetheme home page asking me to buy the product again. The customer service is horrendous I have emailed four times with no reply. I have also had the pleasure of chatting with an AI chatbot calling itself Theme Support Assistant which it is not.
Response from Thrive ThemesDec 18, 2024
Hi Melissa, Sorry that you had a negative experience getting up and running with Thrive Theme Builder. I understand your issue is now resolved but your experience was definitely not good enough. Do reach out if there's anything more we can do to help. Regards, Thrive Themes Team



