Caleb
Complete SCAM!
I ordered a sweater. No communication, no shipment. It's been over 3 months and I've heard nothing. They have stolen my money and refused to give me a refund.

Threadrody is a small studio, and we feel lucky to have you visit our store. Thank you for being here, we are truly grateful <3!We take great pride in our attention to detail and the love we put into each product. Every item is made with care and passionWhether you’re looking to treat yourself or find a special gift for a loved one, Threadrody has the perfect selection to make a meaningful difference!
ThreadRody (threadrody.com) has 91 customer reviews on Five Star Index, with an average rating of 3.5 out of 5.
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91 approved reviews, newest moderated first
Caleb
I ordered a sweater. No communication, no shipment. It's been over 3 months and I've heard nothing. They have stolen my money and refused to give me a refund.
M. V.
DON'T ORDER FROM THEM. THEY ARE SOOOO FRAUDULENT! I'm overboard and was sooo attracted to their TikTok videos. I ordered 3 items: 2 hoodies and 1 T-shirt. The quality is so bad. It's not worth the spent money. The color is ugly despite the photos on their website. As I mentioned, I ordered from aboard and they missed 1 of my item. Really? And it is the most expensive one. Nice! They don't reply my DM on TikTok. I can't call them because I'm overboard. I can only contact them by email and really don't know when they will check or reply to it. Many people reported the same thing already. My order is over $100 which is a lot of money. I regret my action. DON'T COPY ME! STAY AWAY FROM THEIR PRODUCTS, YOU GUYS!
Response from ThreadRodyNov 28, 2023
Hi, We hope this message finds you well. Firstly, we would like to express our sincere apologies for any inconvenience you've experienced. We take your concerns seriously, and we want to assure you that we are actively investigating the situation to understand and resolve the matter. Upon receiving your complaint, we immediately reviewed our transaction logs with our payment processor, Stripe, to gain insights into the specific transaction related to your purchase of the sweater. Our records confirm that the transaction was processed securely through Stripe, a reputable and trusted payment platform known for its robust security measures, including SSL encryption and PCI DSS compliance. If you have any questions, we hope that you can feel free to contact us. Best regards,
Semo
They are one of the best stores I’ve ever dealt with, and their customer service is amazing they answered asap and help you at whatever you want and the most important thing is their products is amazing and beautiful, it won’t be the last time for me to buy anything from them🩵🩵
Ashlyn M.
Never got my item. They never answer when I ask where it is just send an automatic email saying it has been shipped but it’s been 4 months and I still haven’t received it and the tracking number the give me doesn’t exist. Can’t get a refund either.
Shawnee A.
DO NOT ORDER FROM THEM. i order 2 taylor swift crewnecks back in august. waited a couple weeks. emailed asking when my order was shipping. got told that it shipped but was returned to them. then they said they couldn’t ship to my house address. (because they never shipped it). asked for a refund and got told they would give it to me. and they haven’t responded to any emails. i commented on their tik tok. and dmd them on tik tok and they just read my messages but don’t respond. they are a scam!!! and just steal peoples money.
Rns
I ordered a embroidered crewneck on august 20th. I received tracking information on 9/19 but it states “Label has been created USPS is awaiting the item”. I contacted USPS and they confirmed they did not receive the item. I’ve reached out to the seller to only be given a response “we’re sorry for the delay, please wait another week”. The website states it would be about 2-3 weeks to ship but it hasn’t shipped in over a month! Please help Update: the seller is going to contact USPS to status/update my order. I’ve sent a few emails to the seller and got a response once I commented on their tik tok. Update: I have sent multiple emails, commented on their TikTok’s multiple times asking for an update. I ordered this over a month ago with no real update… they said they would contact USPS but my status hasn’t changed. I checked my spam folder, TikTok account, and I have not received an update. Did anyone else have this same experience?
Laura B.
I ordered a sweatshirt over a month ago and never received it and they will not answer my emails. DO NOT ORDER FROM THEM
Gabrielle
The shipping took about 1 month but I live in Canada! Anyway, I really love my crewneck, so comfy and got a lot of good comments! Thank you! :)