Threadless Reviews | Read Customer Reviews of threadless.com

ThreadlessReviews of threadless.com

3.7817 reviews
Clothing & Underwear

Threadless

About Threadless

Threadless exists to help artists succeed. For over 20 years, we’ve partnered with hundreds of thousands of artists, promoting their independent art to millions of fans around the world. We are a diverse, global community of artists and those who support them.But what’s our comic-book origin story? In 2000, we began as a t-shirt company based in our beloved hometown of Chicago. Since then, we’ve evolved into a fully remote company with a marketplace full of apparel, accessories, and home decor, powered by our Artist Shops community. We’re constantly searching for more products for our artists to use as canvases for their best, weirdest, nerdiest, most beautiful art. If you’re an artist, we want your art to be seen—everywhere. And if you’re a fan, we want you to find art and products that let you celebrate your uniqueness.At Threadless, we celebrate the unique diversity that shapes each of us as human beings. We also support creative expression that drives cultural change and love art that sparks a conversation. Threadless is both a brave space for artists to share their designs and a safe space for all identities to find art that supports the things they care about. Even now, with the launch of Threadless Causes, you can make a positive impact on the world by purchasing designs directly supporting critically important initiatives.Threadless would not be possible without fellow lovers of art like yourself. Every purchase you make directly supports the artist who made the design. With every design you score and every Design Challenge you vote for, you help shape our eclectic marketplace.Our Community Experience team is here to help with anything along the way. Don't hesitate to email us with any questions, concerns, or just to say hi- [email protected]’s make great together.

Threadless (threadless.com) has 817 customer reviews on Five Star Index, with an average rating of 3.7 out of 5.

Also known as: threadless.com
Website: threadless.com
Category: Clothing & Underwear
Listed on Five Star Index: 2026

About these reviews

Replies: The company replied to 85% of reviews.
Latest: Most recent review: October 2026.
Edits: Reviews are shown as their authors wrote them. The company can reply, but cannot edit them.
Score: This company cannot pay to remove reviews or change its score.

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Threadless reviews

Showing 499 reviews with 5 stars · Clear filters

Caty L.
Jan 31, 2022
Great shirt and customer service!
Great shirt and customer service!
Response from ThreadlessFeb 1, 2022
Hello Caty, We're always happy to help. We hope you enjoy your new tee!
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Sarah
Jan 28, 2022
GREAT customer service
GREAT customer service! And, our sweatshirts rock too!
Response from ThreadlessFeb 1, 2022
Hello Sarah, We're so glad you're loving your sweatshirts! Do let us know if there's ever anything else we can help with.
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Lana
Jan 28, 2022
Great customer service
EDIT: I contacted customer service and they are sending me out another shirt fre of charge to replace this one. I wasn't expecting that at all, and I'm really thankful to the customer service team I ordered a shirt from them, arrived well and initially looked great. However after a single wash the print is already beginning to come off of the shirt. After 2 washes there are patches where the print has worn off completely. Pretty disappointed in the quality considering I've bought many other tshirts, a lot of them quite a bit cheaper, and I've not had this problem with any other shirt.
Response from ThreadlessJan 28, 2022
Hello Lana, We're sorry to hear about your unhappiness with your recent tee order. The print certainly shouldn't be coming off in the wash. I wasn't able to find an order or a support inquiry with the information in your review. Could you email our Help Team at [email protected] with your order number? We appreciate you sharing your feedback with us and giving us a chance to make it right.
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Susan M.
Jan 27, 2022
CUTE SHIRTS, efficient customer service!!
I ordered tshirts for my daughter and myself, a tanktop for my other daughter, and a coffee cup for everyone to share. Everything was delivered quickly, and we love everything! Unfortunately, my tshirt was not the right size. When I contacted customer support, they responded within a few minutes and shipped out a shirt in the correct size right away. They asked me to donate the wrong-size shirt or give it to someone else who would like it. Thanks so much for great products and really good customer service. HIGHLY RECOMMEND!!!!
Response from ThreadlessJan 28, 2022
Hello Susan, Thank you so much for sharing your experience of working wit hour Help Team! We're so glad we could help you get set up with the right size tee.
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NicoleC
Jan 21, 2022
Come for the shirts... Stay for the customer service :)
Lots of cute and funny shirts in a range of colours that we don't normally get in Australia. The customer service tho is second to none. So helpful and lovely. I can not praise them enough!!!
Response from ThreadlessJan 25, 2022
Hello Nicole, Thank you so much for the kind words! We're stoked that we can help get you those colorful tees.
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Gabriel T.
Jan 21, 2022
I had a problem with an order that…
I had a problem with an order that after months of delay, simply disappeared and never reached my hands, when I contacted the Threadless team they were super friendly and after analyzing my case, they decided to send me my order again, for a better service of delivery.
Response from ThreadlessJan 21, 2022
Hello Gabriel, We're sorry to hear your order didn't arrive but glad to hear our Help Team were able to get a replacement on its way to you. Thanks for taking the time to leave a review!
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Emily
Jan 20, 2022
Excellent quality items and responsive customer service
I used to buy from threadless all the time about 10 years ago. The quality was everything (I still have very worn shirts that are in excellent condition), the art was beautiful… the only problem 10 years ago was the sizing. It went up to XXL, which I think was probably a small XXL. That being said, when I discovered their sizing went up to a real 3XL I had to try. I’m so glad I did. The items came just as ordered, the same quality and beautiful art I used to love, so comfortable and roomy enough that I don’t feel like I’m wearing a size too small. I emailed customer support to explain how happy I was about this and they replied with a personalized message that was so sweet, and addressed a few questions I had. I noticed that customer support replied quickly, so I know if I had an issue they would be available to assist me. Love Threadless!
Response from ThreadlessJan 21, 2022
Hello Emily, That's awesome! It sounds like you've been ordering from us for quite some time and we're stoked to have you as part of the family! We're always happy to help with any fit queries, so do let us know if you ever receive anything that isn't the right fit.
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J B.
Jan 19, 2022
Excellent Customer Service
I had a great customer service experience with Threadless! I've always loved the concept of their business and their designs. Now I have the confidence that I can buy there and if anything goes wrong, they'll make it right!
Response from ThreadlessJan 19, 2022
Hello there, We're so glad you had a great experience working with our Help Team! We're always happy to help. Do let us know if there's ever anything else we can do for you.
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