Edwin R.
The quality experience is very good
The quality experience is very good. The only thing that didn’t like is that you do not ship to my country and I had to pay an excesive amount to ship it to me.

Our official flagship store features a collection of meticulously crafted lighters, all newly produced in 2024. While preserving the classic charm of THORENS, we have significantly enhanced product detail quality. Our single and double claw lighters now offer improved durability, ignition rates, and longevity.
Thorens Lighter Official Site (thorenslighter.com) has 56 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Edwin R.
The quality experience is very good. The only thing that didn’t like is that you do not ship to my country and I had to pay an excesive amount to ship it to me.
Sai T.
Smooth product purchase experience and excellent customer service when checking delivery status through Thorens' support channel. Products are of high quality and great packaging. This order included one Gen7 single claw lighter, not sure why it failed to light up on a few occasions, indoors setting with good lighter fluid reserve.
Nicolas
Great product and customer service. Product is as advertised in their website and materials are of high quality. Getting the flint to spark can take a couple of attempts, but is more comfortable than a generic butane lighter.
Whale
Both are great. On one the personalization was upside down. Customer service. Let me keep it and sent me a new lighter correctly lettered.
Chris
Order shipped pretty fast. Shipping to the U.S. was 2-3 days. But it actually took 2 weeks because they ship from China. Don't say that my order will be there in day if its really weeks. But lighters are 5 star, I will purchase more at some point
Response from Thorens Lighter Official SiteMay 20, 2026
Thank you so much for your honest feedback and for the 5-star rating on the lighters. We are very glad to hear that you are happy with the quality, and we truly appreciate your patience with the shipping time. Some THORENS products are available with U.S. local EXPRESS shipping, which is usually much faster, while products marked with air shipping are shipped internationally and may take longer. We will continue to make our shipping information clearer so customers can choose the option that works best for them. Thank you again for your support, and we would be happy to serve you again in the future.
Rich
The parts I ordered are high quality and arrived packaged safe. I took away one star because the shipping time was much longer than expected.
Frédérick B.
The quality of this cigar box is perfect. It have 2 sponges to put humidor solution.
Fabian R.
Auswahl sehr geil,Qualität ist noch ausbaufähig.Nach einer Woche hat sich die Schraube gelockert,die das Rädchen der Feuersteine sichert und alle ersatzsteine sind mit rausgefallen und weg gewesen.Das Feuerzeug,das wie eine Patrone aussieht geht nicht gut,da scheinbar ständig das Benzin leer ist.Das Automatik Feuer finde ich allerdings richtig geil 👌🏻