matthew M.
This site is THE WORST....they will not…
This site is THE WORST....they will not ship parts, inventory is not real time, clueless phone operators.
Thmotorsports is listed under Auto Parts & Wheels.
Thmotorsports (thmotorsports.com) has 749 customer reviews on Five Star Index, with an average rating of 4.3 out of 5.
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Auto Parts & Wheels · Redmond, Washington
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Auto Parts & Wheels
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Auto Parts & Wheels · Orlando, Florida
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Showing 105 reviews with 1 star · Clear filters
matthew M.
This site is THE WORST....they will not ship parts, inventory is not real time, clueless phone operators.
Hail Mary The T.
Went online for a nitrous kit, found their site, with the whole kit pictured. Ordered it for $228+some odd change and they sent a single nitro bottle we could’ve bought here in town for $80 that took 3 weeks to show up.
Matthew O.
The customer assumes ALL risk. I purchased a set of side view mirror lens for my truck and they would not fit. Although they were correct style lens, the snap-fit tabs would not register, leaving a 1/4” gap to expose the wires. I pushed just a little in hopes they’d snap in but the dinky tabs snapped OFF. I pulled it off and snapped the OEM lenses in no problem. I contacted THMotorsports and it took them a week to respond. “We do not cover damages during or after the installation.” Was their response. No acknowledgment that the parts may be defective and outside their acceptable geometric tolerance. BUYER BEWARE!
Justin L.
They shipped me the wrong parts and I called multiple times everyday they kept telling me I will get the return label for the items the next day n later tonight. I’m going to call my bank to dispute the payment if they don’t follow up and return process!
Bryan M.
I bought a GFB Diverter valve for my car . $117 . i returned it without opening the box because I changed my mind . They took off $31 !! and refund me $86, ouch ! don't shop at this place .
Larry B.
Ordered a Lowering kit that said arrives usually in two days. 11 days later I called to find out what was going on, they said, it ships tomorrow. 3 days later said package arrives without all the parts required to lower my sons’ truck. I call and go back a fourth with people who know nothing, then I get an email with a return label, and let me know that my first shipping cost would not be returned to me. And that I need to run around to a UPS store to return because the missing parts will not be in until September. I called and get no help! Stay away they knowingly shipped an incomplete kit! Terrible company.
Joy P.
It has been an absolute nightmare with this company. They advertised a product incorrectly on their site. I returned the product because it was wrong and was charged a restocking fee. They took over a month to issue a refund. Purchased on 5/2 and refund issued 6/30 less their restocking fee for a falsely advertised item. I took a screenshot and even provided them the information. They reworded the description so it is accurate as of today but I was still charged. I am disputing with the company the BBB and my credit card company. I was told a manager would call me to discuss.....8 attempts later and nothing. Worst company ever.
Branden B.
I ordered a part on a Wednesday with 2 day shipping. When the part didn't arrive by the following Monday I emailed customer support. I got a reply that said they were looking into it. 2 days later, a full 7bdays after I placed my order it had still not shipped. A shipping status was applied to it and tracking number issued but FedEx never recieved the part. I then called customer service to get an updated status. They asked for my order number and said that an inventory issue occured and the part would not be available until the following month. I placed my order on April 29th, emailed on the 2nd, and called on May 6th but the part won't be available to ship until June. I would not recommend anyone purchase from this site. When was I going to be told there was an issue. Worst customer service ever.