ThmotorsportsReviews of thmotorsports.com

"I placed a order through autoplicity for 1224.23 come to find out a week later that thmotorsports does not have them in stock and does not even know if they will have the part ever again so long story short canceled my order and still waiting for a refund from Michael Novelo the Customer Service Representative that's been over a month now. Stay away from this company"

Wow, seems we all have the same experience. They sent me the wrong battery. Same model, but with positive and negative swapped. Said they take full responsibility for it. Won't process refund. Avoid at all costs.

Placed an order for shocks, recieved notice that they were back ordered for about 6 weeks. I cancelled the order and received confirmation of the cancellation. I didn't receive a refund, called and was told refund was processed last week. Called again the week after and was told the refund was processed last week and I will get an email confirmation. Called again the next day after not receiving the email and was told refund was processed yesterday. The agent was cold and just kept repeating the refund was processed yesterday allow x amount of hours for it to show up no matter what I asked. I would avoid this company

Best prices I was able to find for the rotors I bought except that one of the rotors that was shipped from their several warehouses never arrived. I checked the tracking info and it said the item was damaged and was undeliverable so I contacted THMotorsports and they looked into it and said they would refund me that one rotor which was fair. It's been a month and a half and I have yet to see my refund. I reach out to their customer service rep Michael that keeps telling me "it'll be processed soon" which is total BS. I've never had any refund take this long to be approved & process. Definitely won't be buying anything from them again and hopefully other customers don't experienced what I've had to go through.

.. I was looking to purchase a battery on Black Friday.. so I seen it pop up.. 179.99 AgM battery.. didn't think twice about it... I purchased it.. only to receive a battery mounting kit.. no big deal.. my box actually had two shipping papers in it with mine and another person's.. so I thought mix up they got my package mixed up with this guy's.. boy was I wrong.. call customer service they tell me that it was just a picture of a battery the actual product I purchased was the actual mounting kit.. they send a shipping return label and I find out that I'm responsible for paying a $59 restocking fee.. $19 shipping.. and $9 for I don't even know? a label I guess.. so my order was $199 to begin with.. and me making a mistake and not seeing that it was actually a bracket to mount the battery down..(not the battery I saw online in the picture of the battery to trick people) somehow they have the right to charge me almost $100 just to ship back a product that I don't need.. the customer service was the worst I've ever dealt with.. I've never got on and wrote a review on anything that's ever happened to me online dealing with purchases.. but this is the biggest crock I've ever dealt with.. I wouldn't even give this company one star... Buyers beware .. they on that BS

Stay away from them! The website shows the lowest price for parts. I ordered a roof rack and have been waiting to get a status. I noticed the order is cancelled, called the support, they told it's out of stock and that's the reason for cancellation and they cannot do anything regarding that. Ruined my timebound plans. So my address and details are with them. Are they doing it to get all details and sell to third-party?! I don't know!

I purchased four brake calipers on February 26th I contacted THMotorsports several times as my calipers were taking a long time to ship. Each time I would reach out I was told they were backordered again. Fast forward to almost 6 months later… After being assured they would all be shipping out July 30th I contacted them again for the 3rd or 4th time. I was then told they were backordered to September 29th. This is when I finally lost my patience. My brake pads were at 2-3mm when I had initially placed my order back in February. They recently failed and I had no choice but to purchase all new pads and two new front rotors. This company costed me a lot of time and money. I would highly recommend others to search elsewhere for parts. I got lucky I used PayPal and was barely within the 180 day margin to file a dispute. If I was not I am unsure if I would’ve gotten a refund.

Thmotorsports sent me the wrong product and condescendingly persisted that I received the correct product. Michael Novelo refused to provide any form of assistance to fix this issue. This business is garbage.