ThmotorsportsReviews of thmotorsports.com

Tried to return an item granted it was quite a bit of time but wouldn’t even work with me on discounts or price matching. Also the sales guy I spoke with was super rude.

Impossible to get on the phone, they don't honor their no hassle returns. Please buy from anyone else. So many better companies out there. Speaking to this company makes you think they are ran out of someones garage.

Very disappointed in my first dealings with THMotorsports. I ordered a Splitter for my S2000 on August 30th after a Semi blew a tire and destroyed my previous lip. Order process was easy and shortly after I ordered received and email stating it would be a few days before my order shipped. I responded to clarify and was told 3-4 days. I waited until August 12th and finally after not receiving my order or an email from the company, sent a request to find out what was going on. After another day I received an email saying it is expected to be ready to ship by the 24th. After speaking to 2 different individuals at the company, I was told that they take no responsibility for not following up with me and in no way will compensate me for losing a month waiting on an order that originally was to ship in 3-4 days. I have canceled my order and I caution you against ordering from them even if the price seems good because customer service is the last thing you can expect to receive .

I got my money back thanks to PayPal not this merchant. Took 3 weeks. I buy tons of stuff on line for my cars and THmotorsports will never see another dime of my money. There are lots of options out there.

One of my worst online purchase experiences if not the worst ever. This experience is exactly why I always attempt to spend my hard earned money locally first....This is the short version. I ordered my much needed parts online, website says *in-stock and should receive in 4-5 days. On the 5th day I email to inquire about delivery date(no tracking number provided), Next day I'm informed the parts are not in stock for 10 more days. I ask how to get a refund. Next day I received an email from a different email address saying they apologize for the mix up, Parts have shipped as scheduled and will be arriving soon. Four days later I inquired "where are my parts"!? On the 11th, Reply is sorry parts are out of stock until the 16th... On the 19th. I inquired *status? Reply, sorry parts are delayed until the 22nd.!? I'm not very confident I'll receive these much needed parts anytime soon. I'd gladly have paid THM's competitor the extra $30 if I'd known they are selling parts they didn't truly have....beware!

THMotorsports claimed they had a brake pad/rotor set in stock and I prefer to support small businesses over Amazon so I decided to try them out. I ordered and then they send a message saying they are "checking warehouses" all over to source the item... so they did not have it in stock, needed to get from their distributor. I asked for cancellation, they said they would in one day. Then I hear nothing, and no refund. Then they say 1-3 day. It has been 5 business days and they still holding my money for an item they do not have, do not stock, will not be shipping, that they promised cancellation on. Meanwhile my money is tied up, I cannot order elsewhere, I cannot fix my truck, I prefer to support small business... but if I had stuck with reliable Amazon I would already have my parts and my truck fixed!

Emailed to cancel an order before it shipped, but item was shipped anyways 2 days later. Tried to return product, but they want me to pay 10% restocking fee and return shipping even though it is their error.

One of the two rotors i recieved were damaged. I am not holding them liable for that as its out of their control. I do think they could have packed it better but what i am upset about is the return process. I sent them 4 pics of the damage in an email and they made it very difficult to replace. Barely anyone spoke English, I was told I would receive a call from a manager and never did. Still waiting for them to approve so my part can ship. Meanwhile my car is still down. Should have bought from jegs or summit like normal.