thirtytwo SnowboardsReviews of thirtytwo.com

thirtytwo Snowboards reviews

11 approved reviews, newest moderated first

Steve
Mar 20, 2024
Poor quality and limited warranty
Don’t purchase boots from these guys as the quality is not there . Stitching coming apart on STW boots after 4 weeks of use over two seasons and the BOA keeps coming loose - very poor quality. Had Burton before and they lasted years. The company only offer a one year warranty which sets the expectation on quality, plus customer services are not really bothered - back to Burton as this lot are a dead loss
Response from thirtytwo SnowboardsJun 4, 2025
Hello Steve, We’re sorry for not reaching out to you earlier. We're sorry to hear about the issues you've experienced with your STW boots. We understand how important durability and reliable performance are. Our one-year warranty covers manufacturing defects, and we aim to support our customers as best as possible within that period. We’re sorry if you felt our customer service didn’t meet your expectations — your feedback is valuable and will be shared with our team to help improve. If you’d like to share more details or photos of the issues, we’re here to assist further. Alex ThirtyTwo Customer Service Team
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Claire D.
Nov 15, 2023
Do Not order from this company if you…
Do Not order from this company if you are in Britain. If you need to return snowboard boats for example, it will cost you £40 plus. On top of that you need to attach all kinds of forms, and complete more paper work than it takes to get a divorce! Then the fun starts with emails from UPS asking for more paper work (even though it’s attached 3 times to the box) Absolutely crazy!!
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Laurens N.
Apr 22, 2023
De fast track laces gebroken
De fast track laces van mijn snowboardschoenen zijn gebroken. Op de website staan een e-mailadres dat je hiervoor kan benaderen. Ik heb meerdere keren een mail gestuurd, maar nooit een reactie gekregen. Erg slecht service, om zo'n eenvoudig item
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