SuperUser
Expensive return process
Damn, i should have read the reviews first.. i have ordered a pair of pants which are too small so I sent them back. However, it costs 16€ to return an Order. This is crazy. Luckily the pants are too small, looking at the reviews here..
Response from thirtytwo SnowboardsMay 13, 2026
Hi, Thanks for the feedback on the return experience. We hear you on the return cost — it's something we're reviewing as we work on improving the overall ordering experience. If you haven't yet received your refund or have any issue with the return, please email [email protected] with your order number and reference this review, and a team member will follow up directly. The thirtytwo Team