ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics reviews

1,558 approved reviews, newest moderated first

Anat A.
Jan 20, 2024
I made a mistake in my order
I made a mistake in my order, which I asked to exchange, the company simply sent me the correct size without additional payment and without having to return what I already received (I ordered the wrong size) amazing customer service thank you
Response from ThinOpticsJan 22, 2024
Hello, Anat. Thank you so much for sharing your experience with us. We're thrilled to hear that our customer service team was able to quickly and efficiently address your order issue. Our goal is always to ensure our customers have a positive and hassle-free shopping experience, and we're delighted to know we could make things right for you.
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Jennifer I.
Jan 16, 2024
I love these reading glasses
I love these reading glasses. I bought four because I like to have backups at home and in the office. It always starts a great conversation when people get amazed by me pulling out my readers from my phone.
Response from ThinOpticsJan 17, 2024
Hello, Jennifer. I'm thrilled to hear that you love your reading glasses! It sounds like you've not only found a practical solution for both home and office but also a conversation starter. The idea of pulling out your readers from your phone is quite innovative and undoubtedly catches people's attention. It's always a joy to share something that brings both utility and a bit of surprise. If you ever come across any other unique uses or accessories that complement your reading glasses, feel free to share them. Happy reading!
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Chabad and FREE of N.
Jan 16, 2024
Good product
Good product Good customer service Good product guarantee
Response from ThinOpticsJan 16, 2024
Hello! Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!
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Atakan B.
Jan 11, 2024
ZERO STAR
I would give zero stars if I can. First they canceled the order I had without any good reason. Then they emailed me stating that they refuse to service me in the future. Save your money and time and don’t fall for these scammers
Response from ThinOpticsJan 12, 2024
Thank you, upon review, I am unable to find any order that has been placed with this name. I have reviewed all cancelled orders and am able to see that all cancelled orders are not cancelled without reaching out to the customer, at least twice. If you were not able to respond to our requests to verify your purchase, address or order, we have advised of this and fully refunded your purchase.
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Jeanine G.
Jan 9, 2024
Great customer service
Great customer service, thanks!
Response from ThinOpticsJan 9, 2024
Hello, Jeanine. We’re so grateful that you took the time to share your feedback with us. It’s our pleasure to serve customers like you.
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Dave
Jan 8, 2024
Thin Optics Case
I love thin optics for their quality and size of case. Perfect for putting into your jacket, cross body bag or attaching to your phone.
Response from ThinOpticsJan 9, 2024
Hello, Dave. Thank you so much for your positive feedback! We're delighted to hear that you love ThinOptics for their quality and the convenience of their compact case. It's fantastic to know that the size of the case makes it perfect for various situations, whether you're carrying it in your jacket, crossbody bag, or attaching it to your phone. If there's anything else you'd like to share or if you have further questions, feel free to reach out. We appreciate your support!
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Pankaj S.
Jan 6, 2024
Like always Thinoptics acted on my…
Like always Thinoptics acted on my request promptly…. Absolutely a delight to receive such a fabulous customer experience…. Have been using readers for long and also prompted many to order for themselves simply by demonstrating the ease of carrying them around and pull them out when you need them the most
Response from ThinOpticsJan 8, 2024
Hello, Pankaj. We are delighted to hear that you had a positive experience with our product. It's our goal to provide products that not only meet but exceed our customers' expectations, and your feedback is a testament to the hard work and dedication of our team.
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Ian F.
Jan 5, 2024
I ordered glasses with the wrong…
I ordered glasses with the wrong magnification and didn't realise until they were delivered. When I reached out to ThinOptics they immediately organised the shipment of the correct ones and did not even require me to return the incorrect ones, instead suggesting I donate then to any other worthy person.
Response from ThinOpticsJan 5, 2024
Hello, Ian. Thank you for sharing your positive experience with ThinOptics customer service! We're delighted to hear that we could promptly assist you in organizing the shipment of the correct glasses. Our goal is to ensure your satisfaction, and we appreciate your understanding in not requiring the return of the incorrect ones. If there's anything else we can assist you with or if you have further feedback, please feel free to let us know. We value your support and are here to help in any way we can.
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