ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics Reviews | Read Customer Reviews of thinoptics.com

ThinOptics reviews

1,558 approved reviews, newest moderated first

Miranda S.
Oct 16, 2026
Customer service & Rhea are amazing
Customer service & Rhea are amazing, very helpful and quick to respond. The timing it takes for processing and delivery I wish could be much faster, but alas even FedEx has delays.
Response from ThinOpticsOct 16, 2026
Thank you so much for taking the time to share your review! We’re thrilled to hear that Rhea and our customer service team made such a great impression and provided quick, helpful support. We'll be sure to pass along your kind words to Rhea—it will make her day! We completely understand your frustration regarding processing and delivery times. While carrier delays with FedEx are sometimes out of our hands, we’re actively working on ways to speed up our internal handling times so you get your orders sooner. We really appreciate your patience and understanding, and we look forward to serving you again!
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CalgaryPete
Oct 16, 2026
Still very prone to scratching
Still very prone to scratching. Shipping and delivery were fantastic though.
Response from ThinOpticsOct 16, 2026
Thank you for taking the time to leave a review! We're thrilled to hear that your order arrived quickly and smoothly. However, we're really sorry to hear that the product is scratching easily. We want you to love your purchase. I will be suret o share your experience with our team.
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Hani M Al A.
Oct 16, 2026
Light and practical
Light and practical
Response from ThinOpticsOct 16, 2026
We are so glad to hear that you're enjoying how light and practical your ThinOptics are! Making clear vision convenient and always within reach is exactly what we strive for.
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Rick M.
Oct 15, 2026
Great product, great service.
A pair of my thin optic broke and within 24 hours of me contacting ThinOptics to advise them, a replacement was on the way. Couldn’t get better than that. I love my ThinOptix glasses, have them attached to my iPhone and carry them with me at all times. Can’t do without them.
Response from ThinOpticsOct 16, 2026
We are so glad to hear that our team was able to get a replacement sent out to you so quickly! Hearing how much you love your ThinOptics and how convenient it is to keep them attached to your iPhone truly makes our day. We can't imagine being without them either! Please don't hesitate to reach back out if you ever need anything else in the future. Have a wonderful day!
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Vz
Oct 15, 2026
Love the glasses
Love the glasses! So convenient and easy to carry with you and use! Thanks!
Response from ThinOpticsOct 16, 2026
We are so glad to hear that you're loving your glasses and enjoying how convenient and easy they are to carry around! Please don't hesitate to reach back out if you ever need anything else in the future. Have a wonderful day!
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Great Computer M.
Oct 15, 2026
Ian sent me a replacement on the same…
Ian sent me a replacement on the same day, such great customer service.
Response from ThinOpticsOct 16, 2026
We are so glad to hear that Ian was able to get a replacement sent out for you right away! Providing top-notch customer service is always our goal, and we will be sure to pass your kind words along to Ian. Please don't hesitate to reach back out if you ever need anything else in the future. Have a wonderful day!
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Geoffrey K.
Oct 15, 2026
Nice glasses
Nice glasses
Response from ThinOpticsOct 16, 2026
We are so glad to hear that you're liking the glasses! Please don't hesitate to reach back out if you ever have any questions or need assistance in the future. Have a wonderful day!
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NICOLE
Oct 15, 2026
I have been using thin optics for…
I have been using thin optics for years. Love them. I accidentally ordered the wrong strength and they corrected my order and sorted it all out for me. Thank you.
Response from ThinOpticsOct 16, 2026
Thanks for reaching out and sharing your feedback with us! We are so glad to hear that our team was able to quickly correct your order and get everything sorted out for you. Hearing that you have been loving your ThinOptics for years truly warms our hearts! Please don't hesitate to reach back out if you ever need anything else in the future. Have a wonderful day!
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