Roy J M.
nose piece breaks
I have bought several of your reading glasses. Back when I bought my first ones, the nose piece kept breaking and I got a new pair, and they replaced them for free. Your company changed the style of the nose piece to a different one. They still are breaking and don't last.
Response from ThinOpticsOct 12, 2026
Thank you for your loyalty over the years and for taking the time to share this detailed feedback. We are truly sorry to hear that the redesigned nose piece is still giving you trouble and falling short on durability. Feedback like yours is critical for us to improve, and we are passing your notes directly to our product design team so they can re-evaluate the materials and construction of this piece. We sincerely appreciate you helping us make our products better.