LuAnn V.
Your AWESOME staff rocks!!
Your AWESOME staff! I just LOVE the experience we have had with the Thinkwell family... Samantha I cannot even express my gratefulness for her customer care and genuine concern to help us since day one (Just wow!), Tiphany for her amazing and professional counsel on curriculum selection and her outstanding customer service. For AJ, Joaquin, and Ron's technical support. AND OUR TUTOR JULIE!!!! We just love Julie! She is a Godsend. The only sad thing about graduation this year, is having to say goodbye to our Thinkwell Family!!!! As a mom, I cannot thank you all enough for all your kind and generous help throughout our past and present homeschool years. You rock!! I will have to conclude that "Office Hours" is the BEST thing EVER!!! –– since sliced cheese. A-Mazing! Thank you Julie for making our school year a blessing to our homeschooling experience, and for helping my boy see that HE CAN achieve superior problem solving. You are a Master! Your personalization and warmth always leaves our home filled with a better atmosphere after every Zoom call! If I had any bone to pick, I wish that there was a back portal for parents to reset quizzes, tests and such on our own. For this reason, I don't use these testing features to their potential because it's too frustrating having to have it reset by the staff before we can move on. I have "accidentally" entered the wrong answers in checking quizzes and tests that would otherwise count against my boys end digital score; without being able to make the corrections needed for a correct score. This has happened multiple times (me bad!) However, other glitches in the system have also caused time outs, etc. and the result of incorrect scores can be discouraging. Therefore we stopped using the system as it was designed for this reason. THIS IS VERY FRUSTRATING. It would be an easy fix if the parent could have a back portal access (perhaps with a password) to reset what needs to be reset independently of customer support's help. The Honors classes are loaded!!! RICH MATERIAL. And lots of it. However, having a frustrated student really pushed us to our limits not having been aware that there was such a thing as "office hours"! I feel that every parent should be made aware of this amazing service. It helped to smooth out our school year having a "professional" available to help my child through your tutoring services; when as a parent I have NO IDEA how to do Trigonometry! ––So how can I help him otherwise with this amazing curriculum when he got stuck? I couldn't. Your office hours has been the ticket. As of date we have utilized Honors Algebra 2, Honors Geometry, Honors Public Speaking, Honors Government, Honors Trigonometry and now PreCalculus (which sure seems like an honors curriculum!) ~~ Thank you for enriching the mind of my son. He has become quite a confident scholar and learner. He has learned to master self study because of your amazing curriculum! Thank you to all of the Professors who made this possible. You are top notch!! I never thought it possible that this homeschool momma could pull off Trigonometry or Pre-Calculus as part of our learning curriculum at home. Thank you Thinkwell Family for making it possible!!! I cannot recommend Thinkwell Homeschool enough... Knowing you stand behind your curriculum with such kindness and genuine concern for the families you service. Thank you! From the bottom of my heart!!!! Warmly, LuAnn V.



