ThinkolivesReviews of thinkolives.com

Cette marque est globalement une énorme arnaque. J'ai acheté le sac Bea noir et voici la liste des soucis rencontrés : - sac plus petit que décrit sur le site, impossible d'y faire entrer mon ordinateur comme prévu - qualité médiocre VS les photos du site et ce n'est pas du cuire végétale mais du plastique - le service client m'a indiqué que je devais retourner le sac en Chine à mes frais, cela représentait environ 35€ depuis la France. Après plusieurs échanges avec le SAV j'ai finalement négocié un "remboursement" de 60% sur le produit et je ne l'ai pas renvoyé. Cela coutait moins cher que de payer le colis retour vers la Chine. Conclusion : je vous déconseille fortement cette marque !

Business promotes 14 day return policy for any reason. DON'T BE FOOLED!!!! After 4 emails back and forth (they demanded a pic of the unused bag), and telling me that shipping return cost would be $20-50 (I did not know I was required to ship back to CHINA), they offered a measily 15% refund. The $75 vegan tote is WAY OVERPRICED. DO NOT DO BUSINESS WITH THEM!!! I am sticking only to name brand/designer brands with a legit return policy.

A bag valued at over $100 broke after 10 months and they refused to do anything about it. Wrote a dismissive reply to my email too. Don’t claim to be sustainable if you can’t make products that last.

Quality of the bag I received wasn't what I expected so I wanted to return/get it refunded. You have to pay for the return shipping (I don't think I know of another company that makes you pay for the return shipping), so I likely won't be purchasing from here again as it isn't worth the risk.

Worst quality of any product I’ve ever purchased. With no way to easily return it.

Took 3 weeks to arrive and I’m so upset with the quality. The inside is barely lines with the cheapest material. It’s going to rip in seconds. For $70 this is absolutely not worth it. This bag should cost $10 on the street corner.

This is a SCAM!! I ordered three bags, it took three weeks for them to arrive. The website makes it look like it’s good quality for a fair price, it’s not. The quality is HORRIBLE and the SMELL of the “vegan leather” a.k.a plastic, makes you want to vomit. The bags smell of harsh chemicals, plastic and urine. The “return policy” is laughable. SAVE YOUR MONEY!! I lost 260$ on this!

Very good brand I bought 2 bags and it was overall a very good experience but the shipping took a long time and the first bags quality was not the best. For the price still I would highly recommend !