thighsociety.comReviews of thighsociety.com

WARNING buyer beware I ordered 2 pairs of slip shorts. The first package got lost at the post office and I contacted customer service asking them to initiate a mail search request with the post office but they didn’t do it. They told me they were sorry and going to expedite a free replacement but it wasn’t free as I already paid for it. The second package did not arrive either. The tracking said it was handed to someone at my address which is a blatant lie as I was home all day waiting for the package. They said they won’t refund my money because you can’t return undergarments but I’m not returning anything because I still don’t have my order after over 20 days. There is no phone number and the email is sus. I would not recommend this company to my worst enemy. I had to file a dispute through my financial institution to get my money back. I just wanted the underwear but I’m so deflated by this experience. They aren’t even trying to appease me in any way. Total bum out. They did not issue a refund. My bank issued the refund. They said they couldn’t refund my money so in order to appease me they were going to send another two pair for free. Nor will they help me do a search with my local post office to locate the package. They did communicate with me but the support I received was lousy and again BEWARE. SAVE YOUSELF THE HASSLE and shop somewhere else.

I ordered the 7” cooling shorts as I was swayed by advertising that the shorts don’t roll down. Guess what? They arrived on Friday (after very pokey shipping), wore them on Saturday under a new dress, and the waistband rolled. Wouldn’t you know. The price I paid (including tax and shipping) was $49.30, and these roll as much as another brand’s product for which I paid $14. Customer Service was very polite but rather condescending in their scripted email responses. Exchanges and Returns are not offered as these are considered underwear—per Customer Setvice, “we aren’t able to offer refunds or exchanges on our slip shorts due to hygiene reasons.” REFUND is a hygiene issue??? Avoid this brand. Not only overpriced, but don’t fulfill their advertising, and are condescending in treatment of customers. I’m very sorry I did business with Thigh Society. This really burns my butt. P.S. I love the Ballet color. It will look wonderful in the garbage bag UPDATE: My purchase price was refunded.

First time customer didn’t catch that thighsociety won’t allow ANY returns. This is 2025 and this is NOT how you treat your customers. Bitterly disappointed, will never buy from them and will make sure that my family and friends know about their no-returns policy.

This was my first and last order with Thigh Society. I placed my order on May 20th and received it June 14th. I inquired about it on May 27th, because they say they ship directly from their warehouse within 2-3 business days....then all of a sudden they're shipped out. When I finally received the 3 pairs that I ordered, the disappointment just continued. Very low quality fabric(quite rough), they ride up in the front and legs roll up, waist band digs in....mind you it is not a sizing issue as I am 5'6" and 100 lbs, therefore I ordered the smallest size. These are a complete waste of money and I recommend going with a different company.... this company seems a bit sketchy.

They delete negative review even when written critically and not without merit. The seams rub together and are not comfortable. The waist rolls down

I ordered May 20th, package shipped May 30th and was estimated to arrive June 10th. Even though the website says US orders will ship from Buffalo warehouse within 2 business days, mine were shipped from Canada and had to go through customs. It went through customs June 7th but package was marked as delayed with no updated arrival time. I contacted customer service that only provided the same tracking information and no apology. I checked tracking again June 15 to find it was back in Canada. I contacted customer service and was offered for their team to review my case to ensure I received my package or issue a full refund. I asked for a refund which thankfully I received but the representative gave no explanations or apologies. I found from another review on this site that they had experienced shipping issues but this was never disclosed in my multiple communications with the company.

I'd give zero if i could, terrible product. Massively overpriced when you see what you actually get. Fit fine (ish) in the leg, but have a tiny thin waistband which digs it at the waste ruining your silhouette. Big thick seams on the gusset, completely visible in a pencil skirt or dress. not fit for purpose. And un-returnable! due to being "technically" undergarments. I tried on with underwear on and only tried one pair out of 3. not being abe to return is a total swindle, as they know most people probably would. Avoid!! Cut off some old tights, they'll do a better job.

Horrible customer service! I ordered two pairs on May 25th. On June 1st my order hadn't even been fulfilled and realizing that I wasn't going to receive my order in time I asked to cancel. I was told it was "too far in the process" to cancel. On June 3rd I reached out again because my items hadn't even been shipped yet and was still told I could not cancel my order. This is unacceptable customer service. You don't even allow returns and apparently cancellations. Buyer beware.