David A.
I purchased a Z Fold 7 case from this…
I purchased a Z Fold 7 case from this company, which was shipped from China. The product did not meet my expectations, as the magnetic cover, which should secure the device when closed, failed to do so when flipped open. Upon attempting to initiate a return via email, and after several exchanges, I found it necessary to reference UK consumer law regarding the right to return goods for a full refund. Their response indicated that I would be responsible for the cost of shipping the item back to China to receive a refund. This would entail an expenditure of approximately £18 for shipping, in anticipation of a potential refund of £31, which could take several months to process. I rate their customer service as unsatisfactory and the product quality as poor. I advise against purchasing from this vendor.

