The Vape MallReviews of thevapemall.com

Worse customer service, didnt get the product, didnt received any email about the prodect waiting for the refund. Scam company.

Criminals!!!! They take your money and don't deliver your goods. DO NOT BUY FROM THIS SITE !!!!!!

SCAM I ordered twice a month ago, not received anything. Online chat says they reply immediately - nothing. I lost £100

AVOID. This looks legit but is a scam. A month after ordering still no parcel or refund contacted and got nothing but lies now being ignored

honest review, it’s an actual scam do not buy from this company, website looks legit but i can assure you its not ordered like a month ago, in the process of a dispute with my bank, steer clear

Ordered 15th August, I was told the vapes were lost in transit on 26th august and I would be refunded, stating this could take 10 days to reach my bank still waiting sent emails no reply scammers.

so i am another victim, i ordered on 25/08/25 and still have not received my order, i now wish i had looked on here first, such an appealing well thought out website, tried contacting them via email, phone , and the message service they provide, looked them up on companies house and only started in july this year, absolutely fuming that i did not research before buying PLEASE DO NOT BUY FROM THIS COMPANY !! UPDATE ; i reported him to my bank and received a refund from them, i paid by credit card as there was not an option for paypal, DO NOT pay direct from your bank

I placed an order 25/08/25. States on website items would be delivered 2-5 working days. Nothing! I’ve emailed and have had replies but the same message each time “issue with delivery”. It is now 10/09/25 and I still haven’t received my order. I’ve stated that if I don’t receive items by end of this week I will be seeking a refund. Let’s wait and see what happens next…….