The Tea SpotReviews of theteaspot.com

Very trustfull Service

Talk about amazing customer service! I received my order and an item was mistakenly omitted. I contacted customer service to explain the issue and I received a reply within minutes to apologize and let me know that my product was shipped out immediately along with a free gift of teas(which I am looking forward to trying). I love Tea Spot teas especially Earl of Grey and Lights Out, which I enjoy every evening before bed. Thank you again for the amazing customer service! Happy steeping!

Their tea is top notch... but more than that, their customer service has been over the top great. When a package arrived damaged, not only did they replace the order quickly, but they included an extra "sorry about that" in the order. Communication was kind, and they are a pleasure to buy from. Highly recommend.

My first contact with The Tea Spot was an order of a screw-on mason jar filter. I do love this item! I had a couple of questions about cleaning it and when I reached out to Customer Service at The Tea Spot, Tracy was extraordinary in her knowledge, enthusiasm and focus with my questions. Since that first contact with The Tea Spot, I have communicated with Tracy a few times. She has been generous with her recommendations and I have ordered a few more items, both wares and teas. The Tea Spot's Blood Orange Smoothie herbal "tea" is fragrant and delicious! This is a tea company who really cares about its customers and I look forward to my further association with them.

I’ve been getting my Tea from The Tea Spot for quite awhile. The organic Black Pu’reh is my favorite. But, I always love a cup of Morning Mojo. The prices are fair, and the quality can’t be beat. I had an issue with my most recent order. It was handled with speed and professionalism. I am a very happy customer.

I’ve bought tea from this company for years. I’ve never been disappointed in the quality of the tea I have received. That’s first. Second, though, they publish all the information, so you know what’s in the tea, where it was sourced, if it was grown organically, etc.. They have a huge assortment of teas, finally, and you can find all the information you need about the best ways to enjoy your purchase.

The Tea Spot provides the highest quality products available and absolutely amazing customer service. Getting both from one place does not happen by accident! There are so many, really delicious and organic choices, high-quality looseleaf tea and a ton of information about their products and about tea in general. I have a handful of favorites and highly recommend trying a wide variety of flavors, there are so many! And it’s delightful to know if I use a tea sachet it’s nontoxic! I’ve contacted customer service a couple of times with general questions about products and always been pleased with the interactions. I’ve only ever encountered customer service once with a product I didn’t care for and they treated me so well, they made my day. I’m so grateful to have this.”spot” in my day, every day. ❤️

Quite Good! Nice place.