The Tea SpotReviews of theteaspot.com

This company was magnificent and went above and beyond in what they had to do to help a customer. I have always had positive experiences with them- from the quality of their tea, steep ware, and amazing customer service, this company is top notch!

Fantastic TEA and Fantastic Customer Service. Okay... yada yada; so let me elaborate. Fasten your literate belt - I don't waste time on "great seller" "fast shipper" snippets - let AI handle that ho hum form of too busy to really say how I think mumbles. FIRST: I have been a customer of The Tea Spot a very long time. I have been a TeaFatic many years before I began to order from them and initially relied on what was available in stores and then began to sample the on line market. Even shopped the big chain store tea dealer... wowzer, even though the quality is decent the price is, well, lets just leave it at this - indecent! Not so with The Tea Spot! Quality is at the top of scale of all other dealers in tea, along with selection . I admit after years of tea drinking my preference is pretty straight forward. Started from the innocent and ignorant nubile of my first taste of herbal tea from another Boulder start up years and years ago. That start up was so young the tea came in hand sewed bags! Now on every shelf in major stores. Well, thanks for the introduction but there is so much more to tea than Hibiscus flowers. So now my preference is TEA, or Cha and the dark varieties in particular: straight up or in blends. I shopped a lot places and I can state with absolute certainty The Tea Spot's Pu'er, Oolong, Assam, Black Pearls and blends such as Russian Caravan HAVE NO CONTENDER'S as the BEST TEAS on the market! Yes, I do occasionally purchase the other offers based on my target needs and have never found one that wasn't perfectly blended and exactly as advertised. Big Shout out to Lights Out and Immunity Blends... I do miss the Cold Buster Blend I haven't seen for awhile. I hope I have moved you beyond yada yada and into an interest to give this company's teas a try. There is so much more to say but I will leave you with the most interesting point you may find of value! Be sure and read about the origin and evolution of this business and why it is grounded in real human experience and ethical as well as social perspective. It is truly a remarkable company. The story may not sell the tea to you, but once you sample the tea and the customer service, whether you are a novice or con o sir/she, I am confident you will be glad you have taken my advice. Why Not?

The Tea Spot customer service was amazing with their help when my order was incorrectly delivered! Quick to respond, kind in their responses, and the tea is amazing quality!

I absolutely love The Tea Spot and I’m so thrilled to have found this site! The teas are exceptional- fresh and well-priced and the customer service is outstanding. I used to order from Teadog.com but had the worst customer service experience imaginable- not once but twice! I now only buy tea from The Tea Spot and I couldn’t be happier to be a loyal customer of this top notch company!

After a small mixup with the package delivery, I got in touch with their support. They were super fast at getting back to me and resolving the issue. They were friendly, fast, and supportive. Would use them again just due to how great their customer service was.

The absolute best tea I have ever had and the customer service is amazing!

I don’t remember a time when a company that was immediately responsive when I had an issue. Once they were made aware of the issue… it was taken care of within 2 days. That’s GREAT customer service!!! And their product is Amazing!!!

I have been buying tea from The Tea Spot for years. I love that it’s a women-owned business and that part of the proceeds go to charitable causes. The quality and selection of teas offered by The Tea Spot is amazing! My absolute favorites are Winter Solstice (stay frosty on this one and buy whenever you have the chance - it sells out fast for a reason!) and Morning Mojo, but there’s truly something for everyone. The teas are perfect for a little indulgent care of self, but also always make a great gift. I have never given someone one of these teas as a gift and they did not swoon. The flavor of the teas is incredible. Beyond this, the customer service is top notch. I’ve had a few questions over the years that I’ve been purchasing teas from them, and they are quick to respond, kind and always helpful. Their emails are warm and have a personal touch versus the usual form emails. I cannot recommend this business highly enough.