Rob V.
I signed up for the free trial and…
I signed up for the free trial and forgot to cancel before the premium started AND I hadn't used the service at all. I kept trying to log in but it wouldn't work and ended up getting frustrated and emailing them directly. Come to find I typed/registered my email address wrong with one extra letter. They were quick to respond, provided a refund and offered the free trial whenever I am ready to try their service. Well-handled and great communication.


