Jacky from Answer H.
Not trustowrthy
Accidentally ended the trial (it wasn't very obvious that it would start charging). Reached out to ask for a $99 refund. Never replied.
thesocialcat.com is listed under Sales & Marketing.
thesocialcat.com (thesocialcat.com) has 372 customer reviews on Five Star Index, with an average rating of 4.2 out of 5.
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Sales & Marketing · Wilmington, Delaware
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Sales & Marketing · Walnut, California
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Sales & Marketing · Minneapolis, Minnesota
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Sales & Marketing · New York, New York
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Showing 59 reviews with 1 star · Clear filters
Jacky from Answer H.
Accidentally ended the trial (it wasn't very obvious that it would start charging). Reached out to ask for a $99 refund. Never replied.
Heather B.
I used The Social Cat for 3 months to try and get some traction with my online store. I paid hundreds of dollars to use the site. I sent out hundreds of dollars in products. I didnt get a single sale in return. It was a total waste of time, difficult to use as well. The creators on the site seem to just want free stuff and they put no effort into creating effective content. They ghost you, and you will also spend a lot of time chasing them down begging for them to follow through with the contract. Social Cat needs to be more selective with who they allow on the site as a creator. It was an awful experience. I worked with over 15 of their creators and only about 20% of them followed through with the agreed content. Few of them even linked my store to their post that was lacking in any effort. I would suggest staying away from this site and find your own influencers. It will save you a lot of time and money.
Nila M.
The worst company to send off your products to influencers! They said we can do a trial of up to 5 people but we couldn't get the content because they cancel your membership if you don't pay over 150£! What a scam ! I want my products back! Scammers
Alex
It does the trick at first, but not enough influencers, actually always the same ones are shown to you. In addition, the support is only by email and take days to answer, if any response. You might be able to do one campaign, but that's it. And be ready to be on your own since the app is very buggy. Oh and their team will cancel your membership weeks BEFORE the end of billing period, causing the loss of access to any of your contacts in there. I'm still open to work this out, as long as Social Cat reach out and give us back access. I'll keep this review updated to let people know how Social Cat will handle this.
SSTUFF Skin Repair for C.
Most of the contents are poor quality and I've had 3 creators who ghosted me after I sent my products. The company support team also ghosted me when I've asked for help with those creators. Essentially I think this whole company is not worth it.
Jungeun K.
Out of the 8 contents created, only 4 were good. Around 5-6 people received the product but didn’t post anything. With my subscription due, I won’t be renewing it. I can’t believe how poorly this is managed, and I couldn’t find a way to report creators who didn’t fulfill their responsibilities.
The W.
I initially believed Social Cat to be a fantastic opportunity, but after several months of working with them, I've come to a different conclusion. The influencers they provide, even under gifted and affiliate options, consistently fall short of expectations. We've sent out shirts to influencers with the hope they would deliver quality content, but instead, we've been met with a series of failed collaborations.Months have passed with no content produced, yet the products are taken. I've reached out to Social Cat multiple times to address this issue, only to receive dismissive responses suggesting I simply replace the influencers. This is unacceptable—I’m personally covering the costs for these shirts and shipping, only to be scammed without any content in return.I can no longer trust this platform. These influencers are not reliable, and Social Cat enables them to take products without delivering any value, with no accountability whatsoever. I strongly advise steering clear of this service.
Cynthia C.
I have had a horrible experience working with one of your their brands but I have yet to receive a response regarding this despite multiple follow ups.