Sefa S.
No response
I’ve asked a question on their website approximately 10 days ago but have not received a response. But I added their product in my shopping basket and waited for the answer. Instead of answer I’ve received 2-4 emails every day pushing me to finish my order. I asked 4-5 days ago one more time directly per email regarding my question but still no response. Even now if I can’t reach anyone, how can I trust them after I finish my purchase? Unfortunately so disappointed.
Response from SlidequestApr 17, 2023
Hi Sefa, Thank you for your feedback and we are so sorry to hear about this trouble. Can you please send your message again using a different email address? We not have received any emails from your server which could mean that your message is not going through. As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process to be sure that we do not make the same error again. Please do not ever hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Sarah Customer Success Manager