Aline R.
Useful templates but no updates
The ppt and xls templates are useful but I don't understand why I won't get any mails with new slides anymore and furthermore, why I can't access the slides on the webpage with my lifetime purchase.

Save time and effort with any of our professional and very easy-to-edit presentation templates for PowerPoint, Keynote, and Google Slides
Slidequest (theslidequest.com) has 764 customer reviews on Five Star Index, with an average rating of 4.6 out of 5.
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Showing 8 reviews with 3 stars · Clear filters
Aline R.
The ppt and xls templates are useful but I don't understand why I won't get any mails with new slides anymore and furthermore, why I can't access the slides on the webpage with my lifetime purchase.
Ashish S.
good collection of slides but very simple ones. May be good for normal users. For some fancy slides I may have to look somewhere else
SC
Slides are good. Customer service is expandable. For one template, the Keynote folder was empty - but that's exactly what I need. After more than 1 week still no feedback. Silence, no response. Not cool.
sk
Slides fine, but I've been waiting for invoice since end of July 2022, no response yet, no possibility to download it from portal.
Response from SlidequestDec 3, 2022
Hi Sk, Thank you for your feedback and we are so sorry for the inconvenience that it may have caused you. The copy of your digital invoice is readily available for download or please feel free to send us an email so we can send it to your asap. As it may be too late to reconcile, I wanted you to know that I have used your experience within our customer satisfaction process to be sure that we do not make the same error again. Please do not ever hesitate to send your message to [email protected] should you have any other questions or concerns. We are here for you! Sarah Customer Success Manager
Rich T.
Update: Slidequest contacted me VIA and provided login credentials. I now have access to my paid content. We purchased a subscription on 12/13/21. Our credit card was charged for the service. After purchase the system requests that you set up an account. A confirmation email is supposed to be sent to confirm the account and email used to set up the account. The confirmation email was never sent/received and the email did NOT end up in my SPAM folder. There is no customer support number and the company refuses to respond to both chat or support emails. I am highly dissatisfied with this service and customer service responsiveness to a new customer trying to use this service. I am now, begrudgingly, turning to social media to get resolution. If I continue to not receive a response, we will dispute the charge and take appropriate action.
Response from SlidequestFeb 4, 2022
Hi Rich, We are very sorry for this inconvenience. We guarantee you that our after-sales service is always available to cater to all your concerns. We tried searching for your email/contact details but our system was not able to see any thread. At some point, we may have not received your communication due to mail server issues which can possibly happen to both sides of the server. On a lighter note, we are glad that we were able to reach out to you via email and got this case resolved. Please, let us know if you still have any other questions. We are always here to assist you. Sarah Customer Success Manager
Mirjam
I got Slidequest and must say I am a little bit disappointed in how it works. Perhaps I had wrong expectations. But basically what this is, is an enormous load of powerpoint slides. You can download them and insert a slide in your own presentation, so that works all well. But to browse through the slides is not so straightforward as there are many and they are divided over different categories. So unless you know what you are looking for, you might easily find yourself browsing endlesly through the different slides. It's not a Powerpoint add-in, which works in my view much better and user friendly. That said, the templates are good looking and easy to insert in your own presentation. It just feels a bit "old fashioned" to copy/paste templates from 1 ppt to another.
Response from SlidequestNov 4, 2021
Hi Mirjam, Thank you for your feedback. There are two ways to go around with browsing the templates that suit your current business needs. One is by working to each folder and choosing the category that will fit your project or accessing our website and searching for the templates applying keywords. The smart search option will lay out all the templates that match your keywords. Please, let us know if you need additional assistance, and you may also email us at [email protected] Best regards, Sarah Customer Success Manager
Dominic C.
I bought one of the discount sales licenses which appeared in ads on Instagram and got no email confirmation or access given to the products. However once I went onto the Facebook page and messaged there the response was quick and efficient.
Response from SlidequestApr 26, 2021
Hi Dominic, We are very sorry for this inconvenience. We guarantee you that our system automatically sends out the email activation but at some point, you may find it sitting in the spam/junk folder sections depending on your mail server settings. We are glad to hear that all got sorted out through our communication portal and please do not ever hesitate to reach out to us should you have any questions or concerns. We are always here for you! Sarah Customer Success Manager
Mona M.
It is a nice program helps to introduce a professional presentation of your business 👍
Response from SlidequestApr 14, 2021
Hi Mona, Thank you for your wonderful feedback. We love to hear from you but we feel like that we can still assist you further. Is there anything else that we can do for you to improve your overall experience with us? Please do not hesitate to send a direct message to [email protected] so we can address any of your concerns asap. Sarah Customer Success Manager