John D.
Great product
Shipping was fast, product fasntastic.
Response from The Real Leather Co.Aug 30, 2024
Hi John, Thank you for your kind feedback! We are glad to hear that you are enjoying your bag.

Our mission is to bring timeless style, premium craft, and smart design to professionals. We offer minimalist luxury goods that match discerning tastes.
The Real Leather Co. (therealleathercompany.com) has 256 customer reviews on Five Star Index, with an average rating of 3.9 out of 5.
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Fabric & Stationery · Las Vegas, Nevada
Excellent
Fabric & Stationery · Jersey City, New Jersey
Excellent
Fabric & Stationery · Pagosa Springs, Colorado
Excellent

Fabric & Stationery · New York, New York
Excellent
Showing 172 reviews with 5 stars · Clear filters
John D.
Shipping was fast, product fasntastic.
Response from The Real Leather Co.Aug 30, 2024
Hi John, Thank you for your kind feedback! We are glad to hear that you are enjoying your bag.
Richard T.
Great help from Liz to get the order moving out of Carteret NJ. Took 2 weeks to get delivered from payment Bag is beautiful and as listed on the website.
Response from The Real Leather Co.Aug 29, 2024
Thanks, Richard! We are glad to hear that you love your bag :)
Tim
After realizing that I ordered the wrong color backpack I reached out to the support team. Support team member Rigelle responded within 10 minutes, updated my order and informed me of the change. This great customer service enabled me to avoid returning the item for an exchange.
Response from The Real Leather Co.Aug 29, 2024
Hi Tim, It's wonderful to hear from you! Thank you for your review; we really appreciate it!
Kevin D.
Exceptional quality of the product. The Executive has a place for everything I need to carry, including a large laptop! I know exactly where everything is located in the numerous pockets. Very nice design!
Response from The Real Leather Co.Aug 22, 2024
Hi Kevin, Thank you so much for your kind words! We're thrilled to hear that you're enjoying the design and functionality of The Executive. :)
Gene
The Real Leather Company clearly stand behind their product as they resolved my issue promptly and completely. A special shout out to their very pleasant and professional customer service representative, Liz, who took ownership of this problem to see it through to resolution...thank you Liz!
Response from The Real Leather Co.Aug 6, 2024
Hi Gene, Thank you for your kind words and positive feedback! We are delighted to hear that your issue was resolved promptly and completely. We will certainly pass along your special shout-out to Liz. She will be thrilled to know that her efforts were appreciated.
Shunt
I love the backpack I ordered. It’s great quality and has just been getting better with age. The customer service has been wonderful and very helpful. Liz got back to me when I needed help with my bag.
Response from The Real Leather Co.Aug 6, 2024
Hi Shunt, That sounds fantastic! It’s great to hear you’re happy with the backpack and our customer service.
Darryl S.
The Western is a Very nice Backpack. Delivery was time was great considering the origin and destination. Bought this for my son to use at college. It looks like it will last a lifetime. Large enough for his laptop and any other items he will need during the day.
Response from The Real Leather Co.Jul 26, 2024
Hi Darryl, Thank you for the fantastic feedback! We hope your son enjoys using it throughout his studies.
Anthony Y.
I had a problem with a recently purchased product from The Real Leather Company and reached out to their Customer Support Center using the company link. To my surprise, I was contacted that same day. The Representative (Liz) was very prompt and thorough in all the communications and the issue was satisfactorily resolved in a very short period of time. There is no question in my mind The Real Leather Company stands behind their product and after this experience, I will not hesitate to purchase from them again.
Response from The Real Leather Co.Jul 26, 2024
Hi Anthony, Thank you so much for sharing your experience! We're thrilled to hear that our Customer Support team were able to resolve your issue quickly and effectively. Your satisfaction is our top priority, and it’s wonderful to know that our commitment to standing behind our products has earned your trust.