The Raw Food World Reviews | Read Customer Reviews of therawfoodworld.com

The Raw Food World Reviews | Read Customer Reviews of therawfoodworld.com

The Raw Food World reviews

1,969 approved reviews, newest moderated first

dah
Dec 3, 2015
order problems
Placed an order, I received the email, looked like my order processed. One week later , I called and customer service said it never went through. Now they have not gotten back to me. No previous order tracking from previous orders.
Response from The Raw Food WorldDec 8, 2015
Dear dah, I'm so sorry about this situation that you went through with our customer service and business just recently in the past. This is Matt Monarch and unfortunately I found a few bad apples in the business. I was being told one thing and other things were actually happening including stealing. I am just dumbfounded at how our valued customers were being treated to where it brings a tear to my eye. Right now I am personally going through all of the customer service emails and trust pilot reviews from the last six months to make things right with everyone. You'll probably get an email from me once we reach your emails. I’m so sorry about this! This shouldn’t have happened and you should have been taken care of in a much better way. Needless to say, we got rid of the bad apples. I'm now here in Ojai, CA heading the entire business, restructuring it and taking care of everything. I'm so sorry about the lack of communication here and in the future it won't happen again as I'm personally streamlining everything. I'm extremely embarrassed by the situation. I hope that you will consider doing business with us again and I promise you that the service you get from here on out will be 100x’s better! I’m here now on an ongoing basis to make sure of it. Let me know how I can rectify this situation at [email protected]. I'm personally handling all customer service now. Also please consider removing this negative review. I will handle whatever you need on email. Thanks Matt Monarch
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Kenubekat
Dec 2, 2015
glad The Raw Food World is available
I'm glad The Raw Food World (TRFW) website is available. I'm just learning about eating more CLEAN and RAW food in an effort to heal from Hashimoto's disease & a leaky gut. Whenever I order from TRFW, there's a copy of a hand-written letter from the founder, Matt Monarch. This is a good example of how he and all at TRFW are devoted to helping others have access to wholesome raw foods, learn about them, learn how to "apply" (aka eat!) them and how they can help. Their variety is awesome and their prices are good.
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Walt
Dec 2, 2015
Raw organic cacao
I love the raw organic cacao. I primarily use it to make hot chocolate. I use 1 heaping tablespoon of the cacao, about 1/3 tablespoon of organic raw cinnamon, and about a tablespoon of raw organic honey. I heat spring water to just under boiling, then pour into the cup which has the above listed ingredients. Definitely hits the spot.
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Sherry
Dec 1, 2015
Raw Food World Rating
I have had only good experiences with the Raw Food World. They are prompt and courteous in everyway and I have been happy with the products I have purchased from them.
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Catherine
Dec 1, 2015
Raw Food World Rocks
I have been a customer of Raw Food World for over 4 years. I love the products. I love the service. Most importantly, I love the personal communication and that it is a small business.
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Lora
Nov 29, 2015
It is always a wonderful experience
Raw Food World is very honest and has great deals as well as great customer service. I value my newsletters from Raw Food World as well. They really care and are trying to help people heal. Love this company!!!
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Tonia
Nov 29, 2015
Your products by far are the freshest best I've found thank you for all your efforts to provide them.
the nuts are so much better quality then any where else I've tried I don't need to look any further thanks again.
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cindy
Nov 26, 2015
Speed of delivery
The only complaint I have is they do not let you know when your order has shipped and I think it took maybe about a week to process my order. Otherwise I love the specials and products I get.
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