The Raw Food WorldReviews of therawfoodworld.com

Healthy products, professional service. A+++ Experience!

I submitted 2 emails via their website. They processed my order twice via their website. I emailed them twice - NO RESPONSE. Instead they shipped me 2 orders. I put in a process in PAYPAL to contest it and NO RESPONSE. What's up with that kind of customer service? Can someone please email me back and let me return the duplicate order??? All, after Matt responded, he corrected the actions right away which I do really appreciate. I have been a long time Raw Food World customer and believe their products of the highest quality. Matt has assured us that he's putting new processes in place so the service will be better. I do believe in Matt Monarch and his integrity. Thanks for making things right!

I love this company!!! I can trust they will deliver what they say!! They are honest which is so rare in todays world. And if something is not right call and it is fixed, DONE, no suspicion on their part. LOVE that. I give The Raw Food World a 12 out of 10. The thing is I do not order that often from them maybe 2,3 4, times a year and I am treated like a Queen as if I spend 1000 a month or something.

Very nice people, great products just lacking in the communication department on orders. Called, left messages, sent emails - no answers.

Ordering is easy, shipping is prompt, all goes well. I have occasionally been surprised by expiration dates being too immediate, so would appreciate that being noted on the website product info. Would especially love it if you would enable close-up looks at the front and back labels for each product. Please also offer free shipping once in awhile. And bring back the gelatinized maca :-)

Thank you for always having the best products!

I'm not sure which order you want my opinion on, because there were two recent orders. The one I'm going to comment on was supposed to be an 8 oz replacement of moringa leaf powder. I'd received an 8 oz. (on label) package that weighed 2 oz upon arrival. I was supposed to get a new 8 oz package that really weighed 8 oz to replace. it. Surprise: a 2 oz (on label) package was sent instead. But that's not the end of it. All these packages are being muled in and out of Ecuador. So I get one brought to me, and now I have to mule it back. And, the replacement isn't even right. And if this ever gets resolved, what is hopefully a a *real* 8 oz. package will have to be muled down again. This is displacing something that I could have brought instead. Those of you who live abroad know this issue.

My orders normally come very quickly. The only thing I would like to see, at least ONE month during the year, is free shipping. Sure would help on my end! ALSO, Matt needs to update his letter that goes out with every order. He's been 35 for the past 10 years now! Thank you.