Beth
The product seems like top quality but…
The product seems like top quality but the rotators are made of rubber. It feels like pulling a rubber band from my hair. Because of that - strands of hair get pulled from my scalp. The whole purpose of buying the device was to try to make my hair thicker. Not to lose more hair.
Response from TherascalpJul 19, 2022
Sorry to hear that you were not satisfied with our product, Beth. Some buyers may not benefit from using the Therascalp massager due to thick hair. Our tangle-free nodes do not do so well with that hair type. We offer free returns and refunds to all customers. Please reach out to our customer support and we will set up a return for you within 24 hours.



