Shruti G.
Pathetic people
Pathetic people. HAd a duplicate charge and they havent refunded my money and its been almost 9 months. They ahve stopped responding to emails. Kindly do not use thier service at all. They just eat money.
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Therapy Pet (therapypet.org) has 48 customer reviews on Five Star Index, with an average rating of 2.8 out of 5.
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Shruti G.
Pathetic people. HAd a duplicate charge and they havent refunded my money and its been almost 9 months. They ahve stopped responding to emails. Kindly do not use thier service at all. They just eat money.
tammy W.
the team calling and emailing. the only reason for 4 is the issue I had with ordering a supplement kit that was billed incorrectly but once disclosed to them they fixed it. have used this service in the past that is why I chose to use again.
Jennifer V.
They charge your account without your consent. Without my authorization they charged my debit card for 79.99 plus a membership that I did not purchase. Still waiting for my refund. Stay away from them
Jannett G.
Great customer service request was processed in a timely manner couldn’t be more satisfied
Russell ..
Great customer service very helpful and straightforward
Danielle M.
Great communication and turnaround! Was recommended to me and will use again for my pet.
Barbara Z.
I requested only my certificate so I could be able to take my company cat with me. After check out they offered me some extras For Zero Price Only I Have to pay the shipping and handling and when I accepted I end up getting charged for everything and the offer was a lie. I got charged $327.47 instead of $149.99. There is a number where you can call but it doesn’t work.
Susan
Gerard made my experience great! He understood my situation and did everything, and more, that I asked. He made it very quick and accurate. It is clear to me Gerard understands how important this process is to each individual client and ESA. My ESA and I, thank you very much! GREAT JOB GERARD!!!